Strategic Program Manager, Citi

Citi

Location:
United Kingdom, Belfast

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role develop, implement and lead specific oversight processes within Payment Controls.

Job Responsibility:

Support the oversight of the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
Help drive and manage controls enhancements focused on increasing efficiency and reducing risk
Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies
Help assess activities and processes as per required Policies, Standards and Procedures, as well as internal processes, to strengthen risk management quality
Collaborate with key stakeholders to develop comprehensive, often cross functional, action plans to address identified control gaps or failures
Support development of standardized process, activity or metrics reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators
Participate in the oversight of the operations of Citi's governance committees, forums or working groups including coordinating meetings, managing agendas, and ensuring follow-up on action items are completed timely
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Requirements:

Experience in operational risk management, operations, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls or control type processes
Proven experience in control related functions in the financial industry
Proven experience in developing and implementing sustainable solutions and improving processes
Proven track record on multi-disciplinary programs and/or projects
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Strong problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Proactive mindset with the ability to think critically, influence to solve complex problems, and drive innovative solutions
Adaptability, able to work with ambiguity and change
Bachelor's/University degree, Master's degree preferred

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
June 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Strategic Program Manager