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Strategic Program Account Manager

United States, Phoenix · Job Posted February 16, 2026
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Job Description

The Strategic Program Manager will support fully-cycle planning, execution, and optimization of TULSA-PRO® programs across clinical and operational workflows. This role will support program implementation, clinical adoption, and account management responsibilities to ensure successful deployment, utilization, and growth of TULSA-PRO® systems within partner hospitals and clinics. The Strategic Program Manager foster relationships with healthcare providers, and external stakeholders, delivering exceptional patient outcomes while driving business objectives.

Job Responsibility

  • Support the lifecycle of TULSA-PRO® implementation at clinical sites, including installation, workflow integration, and ongoing program optimization
  • Build and maintain strong relationships with physicians, hospital administrators, and clinical staff to drive utilization and adoption
  • Act as point person for hospitals and clinical teams, ensuring alignment with program goals, timelines, and compliance standards
  • Execute account-specific strategies to grow program awareness and procedural volume
  • Coordinate cross-functional teams (clinical, engineering, marketing, regulatory) to meet project milestones and deliverables
  • Assist with physician and staff training programs to ensure proficiency and adoption of TULSA-PRO® technology
  • Track and report on program performance, including clinical outcomes, utilization metrics, and financial performance
  • Ensure adherence to regulatory requirements, design controls, and internal SOPs
  • Represent TULSA-PRO® at marketing events, executive meetings, and presentations to demonstrate value propositions and support hospital system approval
  • Identify opportunities for system upgrades, additional installations, and service expansions

Requirements

  • Minimum Bachelor’s degree or equivalent experience required
  • Minimum 3 - 5 years of experience in healthcare program management, capital equipment sales, or clinical account management
  • Strong knowledge of hospital operations, clinical workflows, and healthcare technology adoption
  • Proven ability to build relationships with physicians, administrators, and cross-functional teams
  • Excellent communication, presentation, and problem-solving skills
  • Ability to travel up to 50%, dependent on account and site distribution
  • Proficiency in MS Project, ERP systems, and CRM tools
  • Demonstrated success in solution-selling and strategic account management

Nice to have

  • PMP certification or equivalent is an asset
  • Experience with Class II/III medical devices and controlled product development processes preferred
  • Familiarity with urology or oncology clinical environments preferred

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