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Strategic Planning & Market Intelligence Lead for Energy Customer Solutions team, responsible for shaping and supporting Protergia's strategic direction by delivering high-quality market analysis, performance insights, and actionable recommendations. This role plays a key part in developing strategic plans, monitoring competitive trends, and evaluating new business opportunities including M&A and product/service expansions.
Job Responsibility:
Lead Strategic Planning: Oversee the annual strategic planning process and contribute to medium- and long-term growth strategies
Develop Business Cases: Build strategic KPIs, scenario models, and business cases to evaluate investments and initiatives
Market & Competitive Analysis: Track regulatory, technological, and competitor developments in electricity, natural gas, and renewables
Analyze customer behavior, segmentation, and channel performance
Support customer lifetime value (CLV) modeling and identify opportunities for improving retention and growth
Strategic Initiatives: Support partnerships, acquisitions, and market entry opportunities through commercial due diligence, synergy assessments, and risk/value scenario analysis
Cross-Functional Collaboration: Work closely with Sales, Finance, Operations, and Digital teams to ensure consistent strategic alignment across all functions
Executive-Level Communication: Prepare impactful presentations and reports for senior leadership, synthesizing complex data into clear, actionable insights
Requirements:
5+ years of proven experience in a performance, finance, strategy, or analytics-related role
Strong understanding of the energy market or related sectors (e.g., power/gas supply, hedging, demand response)
Excellent communication, negotiation, and relationship-building skills
Strong business acumen with the ability to understand clients' strategic goals and provide value-driven solutions
Results-oriented and highly organized, with strong time and priority management skills
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