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Strategic Planning and Operations Manager, Business Marketing

United States, New York 124000.00 - 178000.00 USD / Year · Job Posted April 05, 2026
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Job Description

The Marketing Strategic Planning and Operations team is seeking an experienced, strategic professional to support the Business Marketing Group (BMG). This person will manage complex strategy projects and drive operational programs and rhythms of business for executive leaders. We are looking for a leader who excels at taking on complex, cross-functional initiatives, drives efficiency, and champions the integration of AI to transform processes and business impact. Success in this role requires a commitment to respectful collaboration and valuing a broad range of perspectives. The Marketing Strategic Planning and Operations team unlocks collective, sustainable impact by shaping marketing strategy and plans, spearheading operations and continuous improvement, and evolving the Marketing organization. This highly cross-functional role demands analytical, problem-solving, leadership, and communication skills to effectively manage a broad set of stakeholders.

Job Responsibility

  • Identify, structure, and solve complex problems, using data to inform recommendations and distill insights
  • Lead the identification, piloting, and scaling of AI solutions, measuring impact on productivity and operational improvement
  • Define, implement, and refine efficient organizational operations and rhythms of business for BMG, continuously seeking process improvement opportunities
  • Drive annual strategy planning processes, and work with executive leadership to define and track organizational level goals
  • Communicate proactively across all organizational levels to ensure transparency, alignment, and to drive change management
  • Proactively identify misalignments, resolve roadblocks, escalate critical issues, and ensure marketing teams are set up for successful execution
  • Support leaders by distilling insights on their team resourcing and headcount
  • Work with cross-functional partners including Analytics, Product, Sales, Sales Strategy & Ops, Insights, Communications and HR to enable informed business decisions and resource allocation

Requirements

  • Bachelors degree
  • 8+ years experience in strategy or operations
  • Proven project management and organizational skills, with experience simultaneously managing multiple high-priority projects
  • Experience performing complex analysis and structuring recommendations for an executive audience
  • Experience collaborating and building relationships within dynamic, matrixed organizations
  • Skill at communicating complex concepts clearly and simply, across all levels of an organization
  • Success leading complex, cross-functional initiatives under tight deadlines
  • Adept at balancing attention to detail with big-picture strategic thinking
  • Understanding of the Marketing function and its core competencies

Nice to have

  • Prior experience in management consulting or in-house strategy and operations
  • Familiarity with B2B Marketing and/or the digital advertising industry
  • Familiarity with AI technologies and their application in business operations or marketing workflows
  • MBA or related graduate degree
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

What we offer

  • bonus
  • equity
  • benefits
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