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Strategic Partnerships

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HSBC

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Location:
Philippines

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The role focuses on acquiring, establishing, and managing relationships with key partners to enhance the Premier proposition and target mass affluent customers. Responsibilities include managing strategic partnerships, planning partner-related events, and implementing strategies for customer acquisition.

Job Responsibility:

  • Actively manages a network of potential and existing partners to continuously identify opportunities for engagement and customer growth
  • Works with channels to grow new customers and generate incremental customer activity as a direct result of events and partnerships catering to IWPB target market
  • Plans, implements, and manages effective and cost-efficient partner-related events for IWPB
  • Pursues business alliances with organizations to capture target market segments
  • Leads the execution of strategies to increase customer acquisition through partnerships and events
  • Formulates business strategies and identify business opportunities to increase the share of wallet of target customers through key business alliances/partnerships in collaboration with GPB and CIB, as applicable
  • Leverages on the acquisition offers that could drive successful partnerships
  • Ensures that referrals resulting from these events are actioned on, with target conversion to new business
  • Ensures that partnerships generate leads that support the achievement of NTB business targets
  • Ensure coordination, communication and alignment by leading cross-functional teams in implementing strategies and addressing key issues raised before, during, and after events
  • To participate in the planning and contribute to ongoing management of IWPB
  • Foster a strong customer centric business culture within the team and key partners
  • Develops and recommends changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice
  • Understand and adhere to both the letter and the spirit of all laws, regulations and regulatory guidance that apply to role, promptly reporting any breaches in accordance with local procedures
  • Communicates and adheres to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise
  • Contributes to the development, implementation and maintenance of a management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels
  • Contributes to the implementation and monitoring of the application of policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance

Requirements:

  • Able to build relationships and negotiate with a wide range of stakeholders
  • Must have a strong network of partners that match the target market of HSBC Premier
  • Can work accurately and efficiently at pace
  • Customer centric and passionate about making our customer experience better
  • The role holder needs to work closely with cross-functional teams locally and globally, to ensure we are able to onboard and maintain strategic relationships with key partners to support the Premier proposition
  • The candidate should have an in-depth understanding of the needs of the mass affluent and high net worth segment
  • English language capabilities both written and oral
  • Ability to work independently, multi-task, filter information and prioritise multiple demands
What we offer:
  • Opportunities for development
  • Support and rewards
  • Inclusive and diverse environment
  • Flexible working
  • Continuous professional development

Additional Information:

Job Posted:
September 22, 2025

Expiration:
October 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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