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Strategic Partner Development Manager

United States 80000.00 - 105000.00 USD / Year · Job Posted February 18, 2026
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Job Description

The Strategic Partner Development Manager is responsible for managing communication, training, enablement, and day-to-day coordination with Figure’s largest national partners. This role ensures that enterprise partners such as Lowe’s, GreenSky, and OneClick are fully supported, properly trained, and consistently engaged to drive usage of Figure’s Digital HELOC program across their field, sales, and operational teams. You will act as the primary point of contact for partner-facing communication, workflows, performance insights, and escalation management. This role requires strong organization, polished communication, and the ability to navigate multiple teams within large organizations.

Job Responsibility

  • Lead enablement for strategic partners
  • Coordinate communication across partner teams (sales, ops, and Figure’s internal team)
  • Create and manage partner-specific workflows, materials, and updates
  • Track usage and performance
  • identify gaps and drive increased volume
  • Support and troubleshoot the partner application lifecycle
  • recover stalled deals
  • Escalate issues and coordinate resolutions with internal Figure teams
  • Pull reports, analyze trends, and deliver insights to partner leadership
  • Maintain clean documentation, notes, and communication in Salesforce
  • Handle partner questions, feedback, and follow-ups with clarity and professionalism

Requirements

  • 3+ years in strategic account management, partner success, enterprise customer enablement, or a similar role
  • Experience working with large national partners, retailers, lenders, or SaaS platforms
  • Strong presentation, communication, and cross-functional coordination skills
  • Comfortable managing complex workflows across multiple departments
  • Able to interpret performance data and translate it into actionable insights
  • Organized, proactive, and able to manage multiple high-visibility relationships

What we offer

  • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits
  • Employer-funded life and disability insurance coverage
  • 11 Observed Holidays & PTO plan
  • Up to 12 weeks paid family leave
  • Continuing education reimbursement
  • Company equity in the form of RSUs

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