Strategic Operations Manager - Account Integrity

Strategic Operations Managers in Safety & Identity Operations are responsible for safeguarding the trust of the Uber platform globally. This includes shaping how we verify users, detect and mitigate fraud and abuse, and close systemic gaps that create risk. This role sits at the intersection of identity, risk, and operations, with responsibility for owning and driving forward key problem spaces related to account integrity. You will uncover vulnerabilities, investigate emerging fraud patterns, and develop solutions that strengthen platform integrity across Uber’s lines of business. We are looking for a highly curious and analytical operator who dives deep into data, asks the right questions, and takes ownership from problem identification through solution execution. The ideal candidate is comfortable navigating ambiguity, forming strong hypotheses, and translating insights into clear recommendations, improved policies/processes, and measurable impact. The ideal candidate combines structured thinking, investigative rigor, and stakeholder influence, and is comfortable operating from strategy through execution in a dynamic, global environment.