Strategic Operations Lead, Global Membership Job at Uber (New York)

New

Global Head of Operational Risk - Markets & Broker Dealers

Operational Risk Management (ORM) is an enterprise-level independent risk manage...

Location

United States , New York

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

15+ years direct experience as an executive-level risk professional in a large, global financial services organization with responsibility for managing risks and related operational processes and markets
Graduate-level education or equivalent experience
Proven subject matter expertise in operational risk management including process and controls engineering
Strong working knowledge of operational risk management frameworks in a global organization
Demonstrated success in managing and advising on risk policy/strategy
Subject Matter Expert in financial instruments, risk metrics and control design/performance optimization strategies
Expert analytical, technical and quantitative skills including knowledge of control testing and assessment best practices
Expert knowledge of treasury, market risk, credit, liquidity management, secured financing, securitization, and derivative products
Proficient in MS Office applications (Excel/VBA, Word, PowerPoint) and SQL
Programming/modeling and AI prompt creation/quality assurance experience

Job Responsibility

Own and drive implementation and maintenance of the operational risk management framework including: policies, standards, technology and tools, monitoring and governance for Global Markets end-to-end inclusive of product control and business execution / Markets Operations
Review and agree with 1LOD the Appetite or Tolerance levels for Operational Risk categories together with the key indicators and thresholds for warning and breach
Ensure that Ops Risk for the Business (and country/business/LV, as applicable) is managed to defined Risk Appetite or Tolerance levels. In case risk levels are in potential and/or actual breach of defined thresholds, ensure risk exposure is well understood and there is a robust Path to Green to avert/remediate breach within an acceptable time frame
Review and confirm appropriateness and adequacy of first line risk identification, assessments (i.e. KMORs, MCA (RCSA), scenario analyses, third party reviews)
Where necessary, conduct independent second line operational risk assessments (e.g., reviewing control design and effectiveness of key processes, end-to-end deep dives of significant control breaks that impact multiple risk categories, lessons learned and near misses) and root cause assessments
Create aggregated risk profile for the Business using a combination of first line and independent second line assessments
Evaluate the quality and execution of the Business control design and effectiveness assessments and drive business efforts as needed to strengthen risk management, controls and other risk mitigation efforts
Escalate significant or unaddressed risk issues and control environment concerns to Business and Risk Leadership
Assess that the Business has the appropriate skills and experience and capacity for managing operational risks, and for implementing the operational risk framework
Lead 2nd line operational risk oversight of Product and New Activity risk management including NAC approval/voting membership, as well as regular monitoring of the Business portfolio of Products and Services

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

New

Global Head of Operational Risk - Markets & Broker Dealers

The 2nd LoD Global Head of ORM- Markets & Broker-Dealers is responsible for lead...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Graduate-level education or equivalent experience
15+ years direct experience as an executive-level risk professional in a large, global financial services organization with responsibility for managing risks and related operational processes and markets
Commercial experience highly required, including front office business management, trade execution / management / supervision, product development, in-business risk and control, and operations/middle office management functions
Proven subject matter expertise in operational risk management including process and controls engineering
Strong working knowledge of operational risk management frameworks in a global organization
Demonstrated success in managing and advising on risk policy/strategy
Subject Matter Expert in financial instruments, risk metrics and control design/performance optimization strategies
Expert analytical, technical and quantitative skills including knowledge of control testing and assessment best practices
Expert knowledge of treasury, market risk, credit, liquidity management, secured financing, securitization, and derivative products
Proficient in MS Office applications (Excel/VBA, Word, PowerPoint) and SQL

Job Responsibility

Own and drive implementation and maintenance of the operational risk management framework including: policies, standards, technology and tools, monitoring and governance for Global Markets end-to-end inclusive of product control and business execution / Markets Operations
Review and agree with 1LOD the Appetite or Tolerance levels for Operational Risk categories together with the key indicators and thresholds for warning and breach
Ensure that Ops Risk for the Business (and country/business/LV, as applicable) is managed to defined Risk Appetite or Tolerance levels. In case risk levels are in potential and/or actual breach of defined thresholds, ensure risk exposure is well understood and there is a robust Path to Green to avert/remediate breach within an acceptable time frame
Review and confirm appropriateness and adequacy of first line risk identification, assessments (i.e. KMORs, MCA (RCSA), scenario analyses, third party reviews)
Where necessary, conduct independent second line operational risk assessments (e.g., reviewing control design and effectiveness of key processes, end-to-end deep dives of significant control breaks that impact multiple risk categories, lessons learned and near misses) and root cause assessments
Create aggregated risk profile for the Business using a combination of first line and independent second line assessments
Evaluate the quality and execution of the Business control design and effectiveness assessments and drive business efforts as needed to strengthen risk management, controls and other risk mitigation efforts
Escalate significant or unaddressed risk issues and control environment concerns to Business and Risk Leadership
Assess that the Business has the appropriate skills and experience and capacity for managing operational risks, and for implementing the operational risk framework
Lead 2nd line operational risk oversight of Product and New Activity risk management including NAC approval/voting membership, as well as regular monitoring of the Business portfolio of Products and Services

Fulltime

Senior Health, Safety, Security & Environment Executive

As member of the JLL India HSSE team, this individual will be responsible for im...

Location

India , Bengaluru

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum 2-4 years’ experience developing, implementing, and managing HSSE programs in Facilities
Strong track record HSE management experience within Operational Management systems and working with corporate clients
Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSSE regulatory environment in major markets
Appropriate recognized Professional HSSE qualifications and memberships
Experience of implementing HSE technology platforms and data management tools across multiple countries & regions
Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio
Practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes
An agile approach to leadership and stakeholder management – able to operate effectively in a matrix structure
A strong orientation to goals and measurable results
Ability to influence, partner and operate strategically

Job Responsibility

Implement Global WD HSSE and Client strategic objectives
Manage and reduce operational risks by providing guidance and advice on HSSE risk management at all levels
Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation
Ensure a continued working knowledge of relevant current legislation
Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks
Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards
Manage account for incident and accident investigations
Support implementation of an effective account HSSE communication plan
Foster a Culture of Safety across the Account
Lead, manage and develop the Account HSSE culture

What we offer

Entrepreneurial, inclusive culture
Total Rewards program (career, recognition, wellbeing, benefits and pay)
Fulfilling career full of varied experiences

Fulltime

Group Product Manager

As the Group Product Manager for Global Loyalty & Merchandising, you will be a k...

Location

United States , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Significant experience (7+ years) in product management, with a specialized focus on loyalty programs, CRM, and customer lifecycle management
Demonstrated success in leading and inspiring a team of product managers or specialists in the loyalty or CRM space
Deep expertise in loyalty program design, development, and optimization, including understanding different program mechanics, reward structures, and member engagement tactics
Strong understanding of CRM platforms, marketing automation, and data-driven personalization techniques to enhance the member experience
Proven ability to use customer data and analytics to derive insights, measure program performance, and drive strategic decisions
Experience with the technical aspects of loyalty systems, including integration with POS, e-commerce, and mobile app platforms
Excellent cross-functional leadership, communication, and stakeholder management skills, with experience working in a global matrix organization
A strategic thinker with a customer-centric approach, passionate about building lasting customer relationships
Bachelor’s or Master’s degree in Marketing, Business, Economics, Computer Science, or a related field
Experience in the retail, CPG, or service industry with a large member base is highly desirable

Job Responsibility

Create compelling personalized experiences that foster deep customer engagement and increase retention
Lead strategic development, implementation, and optimization of loyalty platforms
Support program benefits and member communication strategies in close collaboration with the Loyalty and Membership Experience team
Define the product vision for loyalty at Circle K
Manage product roadmap
Leverage data to understand member behavior and preferences
Collaborate with loyalty, marketing, digital, analytics, and operational teams to deliver a rewarding member experience

Fulltime

HSSE Advisor

As a HSSE Advisor for the FMNA Business Unit, you'll support the EMEA HSSE Lead ...

Location

Sweden , Stockholm

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Preferred relevant HSSE management experience within Operational Management systems and working with corporate clients
Experience in HSSE for multiple sites across multiple countries with a strong understanding of the HSE regulatory environment in major markets
Appropriate recognized Professional HSSE qualifications and memberships for a JLL P2 grade HSSE Advisor
Management system knowledge, desired, but not essential, implementation and auditing experience
Experience in working with a multi-cultural team of HSSE professionals
Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio
Significant practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes
An agile approach to leadership and stakeholder management – able to operate effectively in a matrix structure
A strong orientation to goals and measurable results
Excellent communication skills to appropriately coach and educate at all levels of the account

Job Responsibility

Support the EMEA HSSE Lead with the Implementation of JLL WD HSSE strategic objectives, in line with Client HSW programs
Support the EMEA HSSE Lead on their deliverables for the BU focusing on the management and reduction of operational risks across the accounts
Provide technical advice on relevant HSW issues and communicate notifications of changes in legislation
Ensure a continued working knowledge of relevant current legislation
Identify transformational improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSW risks and opportunities
Ensure that both JLL, and the Client, remain compliant with legal and other requirements
Ensure that records are in place in line with legal requirements and Client Risk Control Standards
Manage the collection of data and information, its analysis, and relevant outputs to enable the Client and JLL stakeholders to have clear visibility of the compliance status across the portfolio
Organize, implement, and maintain effective communications with all stakeholders
Be the HSSE representative for several of the accounts

Fulltime

UK&I, Northern EU, CEE & Germany PDS & Tetris HSSE Lead

The UK&I, Northern EU, CEE & Germany PDS & Tetris HSSE Lead will be responsible ...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

A minimum 10 years HSSE management experience within operational management systems and working with investor and corporate clients
Appropriate recognized professional HSSE qualifications and memberships
Management system development, implementation and auditing experience
Deep understanding of the HSSE regulatory environment
Experience of implementing HSSE technology platforms and data management tools
Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site portfolio

Job Responsibility

Implement global HSSE strategic objectives and bring them to life for UK&I, Northern EU, CEE & Germany PDS & Tetris, ensuring effective operational relevance
Manage and reduce operational risks across UK&I, Northern EU, CEE & Germany PDS & Tetris by providing guidance and advice on health and safety risk management at all levels
Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and client operations
Ensure a continued working knowledge of relevant current legislation
Identify improvement opportunities and support the UK&I, Northern EU, CEE & Germany PDS & Tetris operations teams in identifying practical cost-effective solutions and controls for HSSE risks
Ensure EMEA PDS & Tetris operations are risk assessed in line with legal requirements
Manage EMEA PDS & Tetris accident and incident investigations
Organize, implement, and maintain an effective UK&I, Northern EU, CEE & Germany PDS & Tetris HSSE communication plan
Chair a UK&I, Northern EU, CEE & Germany PDS & Tetris HSSE Forum
Foster a Culture of One Team SAFER Together across UK&I, Northern EU, CEE & Germany PDS & Tetris

What we offer

We will empower your ambitions through our dedicated total rewards program, competitive pay and benefits package

Fulltime

Senior Director and AGC, Product Legal

Scale is seeking an exceptional attorney to lead and manage the Product Legal te...

Location

United States , San Francisco

Salary:

348600.00 - 435750.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

15+ years of legal experience with deep expertise in at least two of the following areas: Privacy, Intellectual Property, Employment Law, Product Counsel, or Regulatory Compliance, with experience advising throughout the product development lifecycle
Proven track record of building, managing, and developing successful legal teams with demonstrated ability to mentor and grow talent
JD and active membership in at least one U.S. state bar (California preferred) in good standing
Ability to think strategically at a high level and from deep in the details to drive complex problem-solving and develop creative, business-forward solutions
Ability to calibrate risk, distinguish business from legal risk, and communicate clearly to executive, business, and technical audiences, building trusted executive relationships
Track record of successful implementation of cross-functional strategy and creation of scalable systems and processes to promote efficient organizational growth
Experience in US and international privacy, IP, and employment regulatory frameworks with ability to translate multi-jurisdictional requirements into practical legal guidance
Roll-up-your-sleeves attitude to tackle projects large and small with a low-ego, collaborative approach and outstanding client service focus
Deep interest in artificial intelligence, generative AI, and machine learning technology, with ability to engage effectively with technical teams on complex engineering and product issues
Ability to think quickly and manage evolving priorities in a fast-paced environment with excellent organizational and communication skills

Job Responsibility

Lead and manage the Product Legal team, developing talent and creating scalable legal support systems across privacy, IP, and employment law
Serve as trusted advisor to senior executives on product development, regulatory compliance, and strategic business initiatives
Lead product legal strategy embedding compliance by design and advancing creative, business-forward solutions
Advise throughout the product development lifecycle on privacy, IP, employment, regulatory compliance, and risk management
Partner with Product, Engineering, Research, Operations, and Security teams to future-proof strategic initiatives involving AI development, customer data, and global contributor networks
Develop creative solutions for how legal frameworks can support new products and customer experiences in AI
Lead the team of specialized counsel in privacy, IP, and labor and employment law who oversee Scale's global privacy program, manage the worldwide IP portfolio, and direct labor and employment law strategy
Embed compliance into product development by design, including GDPR, CCPA, AI regulations, worker classification, and global labor standards
Create career development opportunities and foster a collaborative culture
Create scalable processes, templates, and self-service resources to support rapid company growth

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
equity based compensation

Fulltime

New

Sr Membership Strategy & Operations Manager

This is a unique opportunity to join the LatAm Membership Operations team at the...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Bachelor’s degree with 4+ years of experience in Strategy, Finance, Consulting, Business Intelligence, or related fields
Data-driven mindset
Strong organizational and project management skills
Hands-on, owner mentality
Strong communication and stakeholder management skills
Professional proficiency in both Spanish and English (written and spoken)
Experience with SQL, Python, or similar languages preferred
Solid understanding of business drivers (P&L, competition, user behavior, operational performance, and risk)
Proven ability to solve complex, ambiguous problems and implement effective solutions
Resilience in fast-paced, high-growth environments with changing priorities

Job Responsibility

Define and run membership acquisition and retention campaigns
Diagnose market needs/blockers for growth
Set Mexico targets in alignment with the Global teams
Execute strategy and assess risks to plan
Own market performance and be accountable for the integrity of our execution
Analyze and diagnose strategic Mexico market needs, offering a holistic view of performance, customer behavior, and growth opportunities for membership
Communicate key insights, risks, and Membership performance trends to General Managers and cross-functional stakeholders
Lead the deployment and optimization of membership incentives, ensuring cost-efficiency and top-line impact
Own and track performance against the membership plan, ensuring accountability and delivery against commitments
Develop and apply analytical frameworks to support Product, channel, and market strategy

Strategic Operations Lead, Global Membership

Uber

Location:
United States , New York ▼
Chicago
San Francisco
Miami

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 21, 2026

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