CrawlJobs Logo

Strategic Operations Lead, Delivery Integrations

uber.com Logo

Uber

Location Icon

Location:
United States , New York

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

162000.00 - 180000.00 USD / Year

Job Description:

Uber Eats is transforming how people discover and access food, groceries, and everyday essentials. Beyond merchant technology platforms, we also partner with leading third-party distribution platforms to expand our consumer reach and unlock new growth opportunities across the ecosystem. We’re looking for a strong team member to own operations of a new and growing portfolio of 3P distribution partnerships, starting with Instacart. These partnerships are critical to our long-term growth strategy and require strong analytical rigor, cross-functional collaboration, and senior-level communication. In this role, you’ll work closely with Product, Ops, Finance, Marketing, and Business Development to track partnership performance, identify opportunities and risks, and drive operational and strategic initiatives from insight to execution. You’ll serve as the day-to-day owner of partnership health, while identifying insights that help shape the future of Uber Eats’ growth strategy.

Job Responsibility:

  • Own Partnership Performance & Analytics: Analyze performance across 3P distribution partnerships to identify growth opportunities, operational gaps, and risks
  • translate complex data into clear insights and recommendations
  • Operational Problem Solving: Partner cross-functionally to design and implement operational solutions that improve partnership health, scalability, and business outcomes
  • Senior Leadership Communication: Own executive-level reporting and narratives on partnership health, performance trends, and strategic priorities
  • prepare materials for senior leadership forums
  • External Partner Collaboration: Engage directly with external partners as needed, working closely with Business Development to drive the right commercial and strategic outcomes
  • Drive Strategic Initiatives: Own new strategic initiatives from 0-to-1—scoping opportunities, aligning stakeholders, and driving execution through launch and implementation

Requirements:

  • 5+ years of experience in strategy, business planning, and/or management consulting
  • Strong business acumen and financial literacy - comfortable leading strategic planning, and modeling tradeoffs/ROI
  • Experience leading cross-functional initiatives involving teams such as Product, Ops, Finance, and Business Development
  • Demonstrated analytical skills, with experience in data analysis, financial modeling, and performance tracking
  • Excellent communication and storytelling skills, with the ability to influence senior stakeholders and simplify complexity
  • Bachelor’s degree in Business, Economics, Finance, or a related field

Nice to have:

  • Experience in marketplaces, restaurant tech companies, or bizops / strategy teams at B2B software companies
  • Hands-on experience in a fast-paced, high-growth environment with a strong ownership mindset
  • Expertise in SQL
  • MBA or advanced degree in a relevant field
What we offer:
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits (details at provided link)

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Strategic Operations Lead, Delivery Integrations

Delivery Lead Group Manager

The Delivery Lead Group Manager will manage multiple teams through other manager...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant previous experience as a Senior Delivery Lead, and having managed complex transformation programmes
  • Financial Service industry experience
  • Senior level experience in a technical environment, leading engineering teams and ultimately driving the client experience
  • People management, leadership and development skills
  • Stakeholder management
  • Project management
  • Advanced communication skills, up to and including senior management
  • An expert and creative problem solver
  • Comfortable operating in a fast paced and rapidly changing environment
  • Specific software languages will be dependent of area of business
Job Responsibility
Job Responsibility
  • Manages the testing functional area and carries responsibility for the Testing Group
  • Determines approach to implementing Testing strategy
  • Responsible for executing Testing strategy in area managed
  • Structures the team to ensure greatest impact, efficient use of resource and alignment to business structures as possible
  • Sets a clear vision for the team around roles and responsibilities
  • Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval
  • Ensures that IT organization is defining and implementing its Testing and Control plans to meet business strategy and goals
  • Involved with a variety of broad based and complex issues that require complex judgments based on sophisticated analytical thought
  • Drives innovative testing strategies that support technological changes
  • Exhibits in-depth understanding of concepts and procedures within own are and basic knowledge of these elements in other areas
What we offer
What we offer
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Strategic Sales Operations Leader

Advance Solutions (ADVANCE) is in search of a strategic and driven Strategic Sal...
Location
Location
United States , Alpharetta
Salary
Salary:
Not provided
advancesolutions.com Logo
Advance Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business Administration, Marketing, or related field
  • an MBA is preferred
  • Experience managing ServiceNow Sales Organizations in a leadership position
  • A minimum of 5 years of experience in a sales operations role within a SaaS or similar industry
  • Expertise in Salesforce CRM and proficiency in data analytics and reporting
  • Demonstrated leadership and communication skills with the ability to work effectively in a matrixed environment
  • Strong analytical skills with a track record of data-driven decision-making
  • Experience in building and leading teams, with at least 5 years in a managerial capacity
  • Proven ability to manage projects, prioritize tasks, and drive initiatives that contribute to long-term revenue growth
  • Advanced Excel and CRM management skills, including reporting and data analysis
Job Responsibility
Job Responsibility
  • Oversee sales opportunity pipeline, manage forecasts, and conduct win-loss analyses to drive sales strategy
  • Implement and manage sales methodology, deal review and approvals, price approvals processes working with other functional teams implementing operational efficiencies and processes to support rapid business growth
  • Ensure CRM data integrity and provide actionable insights through dashboards and advanced reporting
  • Lead cross-functional initiatives with Marketing, Customer Success, Product, and Legal to streamline sales processes
  • Drive delivery organization to update and improve ServiceNow offerings and QTV solutions
  • Drive Marketing organization to refine and update strategies to match evolving needs
  • Foster a culture of continuous learning and improvement, keeping sales teams updated on product features and sales methodologies
  • Regularly review sales processes and strategies, incorporating feedback to improve efficiency and effectiveness
  • Define and implement impactful sales training programs and collaborate with marketing to create supportive collateral
  • Develop and manage a comprehensive sales enablement program including training, sales toolkits, onboarding materials, and GTM strategies
What we offer
What we offer
  • competitive compensation
  • generous benefits
  • professional atmosphere
  • collaborative and inclusive work environment
  • opportunity to grow professional careers
  • Fulltime
Read More
Arrow Right

Sales Operations & Vendor Performance Lead, APAC

As the APAC Sales Operations & Vendor Performance Lead, you will play a dual rol...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in sales operations, revenue operations, or vendor management, ideally in a high-growth or global environment
  • Strong analytical, strategic, and communication skills with proven ability to translate data into business impact
  • Experience leading cross-functional initiatives and driving accountability through both internal teams and external partners
  • Proficiency in CRM and performance management systems
  • strong data literacy required
Job Responsibility
Job Responsibility
  • Own end-to-end performance management of strategic vendor partners, ensuring delivery against SLAs and continuous improvement in quality, efficiency, and compliance
  • Develop and maintain robust KPI tracking and reporting frameworks to monitor vendor performance and identify opportunities for optimization
  • Conduct deep-dive analyses to uncover root causes of performance gaps, drive accountability, and ensure corrective actions are implemented
  • Partner with internal planning teams to align vendor capacity with short- and long-term business forecasts, ensuring scalability for new initiatives and pilots
  • Lead regular business reviews with vendor leadership, synthesizing results, setting improvement plans, and maintaining alignment on priorities
  • Ensure adherence to contractual, security, and policy requirements, while proactively identifying and mitigating operational and compliance risks
  • Collaborate with cross-functional partners (Product, Policy, Legal, Training, Finance) to ensure vendor operations are tightly integrated with evolving business needs and strategy
  • Define and execute the strategic vision for acquisition performance across APAC, aligning regional initiatives with global priorities
  • Partner with cross-functional partners including regional sales and operations leaders to develop and manage incentive programs, set and track performance targets, and monitor outcomes against growth goals
  • Lead forecasting, pipeline analysis, and capacity planning to ensure teams and vendors are resourced for success
Read More
Arrow Right

IT Operations Management Practice Lead

Practice Directors are a key leadership role at Advance Solutions. As part of Ad...
Location
Location
United States , Alpharetta
Salary
Salary:
Not provided
advancesolutions.com Logo
Advance Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a consultant in the IT Operations field
  • Proven experience in a senior industry leadership position (e.g., IT Operations Manager, Data Center Operations Manager, Director/VP Enterprise Infrastructure, etc.)
  • Proven management/team leadership experience
  • Demonstrated experience implementing Service Now ITOM solutions in complex environments
  • Deep understanding of ServiceNow Common Service Data Model (CDSM)
  • Deep knowledge of ITOM/ITSM industry standards (e.g., ITIL, ISO/IEC 20000, ISO/IEC 27002, COBIT, etc.)
  • Experience in the practical application of ITOM and ITSM industry standards in business settings
  • Experience with enterprise architecture domains
  • Experience with AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
  • Experience with discovery technologies (ServiceNow Discovery, ADDM, TADDM, DDMA/UD, etc.)
Job Responsibility
Job Responsibility
  • Define, scope, and prioritize service offerings within your practice area, including persona and market segmentation analysis, offering definition, scope, and pricing
  • Lead ITOM practice strategy discussions
  • Collaborate with subject matter experts in Marketing, Sales and Presales, and Customer Success to define, develop and deliver brand-enhancing content for Advance Solutions, communicating our value proposition, differentiation in the market, and domain expertise
  • Develop and curate distinctive, practice-focused content to support consulting delivery activities
  • Design a comprehensive, holistic enablement curriculum for the ITOM practice accessible to all roles/levels within the organization
  • Assess the effectiveness of enablement investments and programs and implement updates when appropriate
  • Ensure delivery model is focused on customer success outcomes while advocating excellence and effectiveness
  • Partner with sales team to drive bookings and closure of opportunities
  • Build and sustain collateral to support the sales and presales function including white papers, case studies, and industry commentary
  • Ensure a robust closed feedback loop that embraces continuous improvement and iteration
What we offer
What we offer
  • ASC provides competitive compensation, generous benefits and a professional atmosphere
  • ASC has a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers
  • Fulltime
Read More
Arrow Right

Director of Operations

We are recruiting for a Director of Operations on a full time (40 hours), perman...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A highly experienced senior operations leader with a proven track record in Director-level or equivalent roles, ideally within complex, multi-site, or scaling environments
  • Demonstrated expertise in change management, operational integration, and embedding new systems, cultures, and organisational structures
  • Strong programme and project leadership capability, with significant experience leading large-scale, cross-functional transformation
  • Deep understanding of operational compliance, regulatory governance, audit standards, and risk management
  • Strong experience in LEAN, continuous improvement, or operational excellence methodologies, with demonstrable results
  • A strategic thinker capable of translating organisational goals into measurable operational plans
  • An influential and credible leader able to effectively engage, influence, and challenge senior stakeholders, including executive and Group-level leadership
  • Commercially and financially astute, with strong analytical, decision-making, and problem-solving abilities
  • Exceptional leadership skills with experience managing and developing senior managers and operational teams
  • Technologically adept, with experience in system implementation, digital transformation, and operational reporting tools
Job Responsibility
Job Responsibility
  • Act as the senior operational lead for Glanmore Foods, responsible for delivering against strategic operational objectives
  • Report on operational performance, risk, compliance, strategic priorities, and transformation progress
  • Lead organisation-wide change management, embedding new systems, cultural change, and improved ways of working
  • Foster a culture of excellence, ensuring high standards in food quality and service
  • Lead, mentor, and develop management teams to achieve business goals and enhance performance
  • Oversee all major operational projects, including system rollouts, process re-engineering, optimisation, and infrastructure enhancements
  • Establish, refine, and enforce robust operational governance, compliance processes, and audit standards
  • Lead LEAN programmes to improve efficiency, reduce waste, and strengthen cross-functional collaboration
  • Build and embed operational resilience through proactive risk management, contingency planning, and business continuity frameworks
  • Provide strong and visible leadership to senior managers, ensuring alignment, accountability, and high performance across all operational functions
What we offer
What we offer
  • Discounts on brands across the Island of Ireland (restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more)
  • Flexible working to support work life balance
  • Free parking at the office
  • Career Pathways to support career progression and/or skills development
  • Learning & development programs available for personal and professional development & growth
  • Access to wellness programs to promote mental health and wellbeing of our colleagues
  • Employee Assistance Program to guide and support our employees
  • Exciting appreciation days
  • Fulltime
Read More
Arrow Right

Manager, IT Operations & Technology Services

The Manager of IT Operations & Technology Services will oversee key functions in...
Location
Location
Canada , Cambridge
Salary
Salary:
Not provided
atsautomation.com Logo
ATS Automation Tooling Systems Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or diploma in Information Technology, Business Administration, Computer Science, or related experience
  • Approximately 7+ years of experience in IT service delivery, focusing on IT operations, ITAM, and endpoint technology
  • 3+ years experience leading IT teams, including working with global or offshore locations preferred
  • Solid knowledge of SLA/KPI frameworks and enterprise ITIL best practices
  • Experience managing endpoint technology environments and associated budgets
  • Strong leadership, coaching, communication, and interpersonal skills
  • Demonstrated ability to work in a fast-paced, dynamic environment
  • Proactive ownership and commitment to operational excellence
  • Ability to effectively communicate across all levels of an organization
Job Responsibility
Job Responsibility
  • Support the development and execution of strategic plans for IT service delivery aligned with organizational goals and ITIL best practices
  • Contribute to the creation and maintenance of a 2-3 year end-user technology roadmap
  • Assist in identifying opportunities for service improvements and operational efficiencies
  • Collaborate with senior leadership to assess emerging technologies and recommend solutions that align with business needs
  • Manage and optimize endpoint technology lifecycle, including desktops, laptops, mobile devices, software, and collaboration tools such as M365, VDI, ITAM, AV, and software delivery
  • Ensure ITIL processes (incident, problem, change, and service level management) are effectively implemented and followed
  • Oversee day-to-day service desk operations, including monitoring performance and recommending process improvements
  • Ensure adherence to approved policies, procedures, and standards across all IT operations
  • Coordinate with Corporate IT Infrastructure teams to support local network, servers, backup, and recovery needs
  • Lead a team of IT professionals, including IT Service Desk, Endpoint Technology Engineering, and Service Management staff across multiple locations
What we offer
What we offer
  • Be a part of a thriving organization that is a global leader in advanced automation solutions
  • Collaborate with other bright, talented professionals focused on innovation and continuous improvement
  • Discover opportunities for growth within ATS as we strive to develop, engage, empower, and energize our people
  • Make an impact and give back to our communities in a meaningful way
  • Work in a safe, positive, and inclusive environment where everyone is respected and given the opportunity to do their best
Read More
Arrow Right

Manager, Salesforce Applications

This role works closely with Sales, Marketing, Operations and IT teams to ensure...
Location
Location
Canada , Toronto
Salary
Salary:
100000.00 - 120000.00 CAD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of progressive IT experience in systems operations, solution design, and application administration, with a strong focus on Salesforce platform management within global or multi‑region B2C environments
  • Extensive hands‑on Salesforce expertise across configuration, administration, data management, security model design, workflow automation, and end‑user support
  • Proven experience managing complex, multi‑integration Salesforce ecosystems, ideally including Sales Cloud, Service Cloud, custom integrations, and middleware or integration tools
  • Demonstrated ability to lead Salesforce enhancement, migration, and optimization projects, including developing business requirements, drafting technical specifications, and creating comprehensive test plans
  • Salesforce certifications (e.g., Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant) are considered a strong asset
  • University degree in Information Systems, Computer Science, Engineering, or Business Administration—preferably with a strong technical or IT focus—is preferred
  • Experience creating solution architecture diagrams, process flows, and data models using tools such as Visio or similar
  • Experience with Figma Design is an advantage
  • Strong experience in vendor management, along with coaching and developing team members
  • Familiarity with Agile, Waterfall, and hybrid project methodologies is valued
Job Responsibility
Job Responsibility
  • Works closely with Sales, Marketing, Operations and IT teams to ensure alignment and effective delivery of CRM initiatives
  • Provides technology leadership, guidance, best practices, project management, planning, design, integration, and day‑to‑day operational management and support of the CRM system
  • Manages existing environment operations and stability as well as lead enhancement, migration and strategic projects
  • Develops business requirements and technical specifications, conducting discovery efforts, managing IT financial responsibilities, managing cross-functional teams including consultants where necessary, monitoring and guiding existing systems, and leading test plans and delivery
  • Guides and contributes to the CRM technology roadmap, ensuring alignment with broader strategic business plans
  • Communicates and represents Sales, Marketing & Operations business priorities to the IT team while also translating IT initiatives, requirements, and constraints back to business stakeholders
  • Manages key vendor relationships, including conducting quarterly reviews and advocating for critical business needs
  • Establishes and maintains a structured communication cadence with business unit stakeholders
  • Designs and delivers effective solutions by ensuring technology implementations are tailored to the unique needs of Business and Operations teams
  • Manages overall architecture and delivery of integrated systems
  • Fulltime
Read More
Arrow Right

Vice President - Client Service & Implementation Design

Step into the role of Vice President - Client Service & Implementation Design at...
Location
Location
India , Chennai; Mumbai
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree educated or equivalent qualification
  • Proven track record in client service, onboarding, or implementation leadership within corporate or transaction banking
  • Strong knowledge of operational procedures, client onboarding, and regulatory requirements in APAC & ME
  • Excellent verbal and written communication skills
  • ability to liaise effectively with clients and stakeholders at all levels
  • Demonstrated ability to interpret data, draw conclusions, and communicate findings clearly
  • Excellent project management skills and a proven track record of leading and implementing change
  • Sound knowledge of the operational procedures and regulatory requirements in the region
  • Insight into external market developments and initiatives
  • Result oriented and commercial mindset
Job Responsibility
Job Responsibility
  • Drive the design and continuous improvement of client onboarding and service processes for Corporate Banking clients in Asia
  • Oversee the implementation of new products and platforms, aligning operational readiness with diverse client needs across the region
  • Develop and document target operating models and process flows tailored for Asia
  • Identify and drive automation and digital enablement opportunities to enhance client experience and operational efficiency
  • Translate business requirements into detailed operational specifications and service standards
  • Map and document end-to-end operational touchpoints
  • Build and maintain strong relationships with clients and internal teams across Asia
  • Represent the client service and implementation function in governance forums, client meetings, and regulatory discussions
  • Ensure all activities comply with local regulatory requirements and internal policies
  • Manage process performance against agreed service levels and KPIs
What we offer
What we offer
  • Onsite medical clinic
  • Wellness rooms for relaxation and meditation
  • Shuttle bus for easy commuting
  • Child care services
  • Office close to a variety of great places to eat, socialise, shop and be entertained
  • Fulltime
Read More
Arrow Right