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Uber Logo Uber · IT - Administration

Strategic Operations Lead, APAC Delivery GDP Operations

Australia, Sydney · Job Posted March 25, 2026
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Job Description

Uber Delivery is revolutionising instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with APAC Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities. The Strategic Merchant Operations Manager role is a unique opportunity to help grow Uber Eats. In this position, you will focus on driving operational excellence by partnering with internal stakeholders and some of our largest restaurant partners. This role calls for creative problem-solving, advanced analytics, critical thinking, a desire for execution excellence and outstanding relationship-building skills.

Job Responsibility

  • Leverage Uber data to effectively drive key insights and scale processes
  • Work cross-functionally to make decisions that require alignment across internal and external stakeholders
  • Develop analytical frameworks to project, generate, and prioritize business initiatives
  • Drive business review cadence and develop reporting frameworks to facilitate alignment, learning, improvement, and accountability
  • Develop best-in-class tools, insights, and processes to effectively scale operations across our business and our merchant partners
  • Share and scale best in class learnings to peers in similar roles across the other Uber mega-regions
  • Partner with stakeholders from our largest merchants to uncover opportunities and strategically drive business outcomes

Requirements

  • 5+ years of experience in strategy, operations, consulting, analytics, tech, finance, or related field
  • Strong cross-functional stakeholder management
  • Experience working with senior stakeholders across different functions
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