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Strategic Operations Director

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

At Marston Holdings, we deliver innovative transportation, technology, and enforcement solutions that support public sector clients across the UK and internationally. Following significant private equity investment, we are continuing to grow our technology led services and are seeking a Strategic Operations Director to play a pivotal leadership role within our Transportation division. Reporting directly to the Transportation Managing Director, this role sits on both the Transportation Leadership Team and the Group Senior Leadership Team, offering significant influence in shaping operational strategy, client partnerships, and commercial growth.

Job Responsibility:

  • Driving revenue growth and EBITDA performance through effective contract delivery and strategic sales development
  • Leading major contracts, including CPE & TfL, ensuring delivery against financial and non-financial objectives
  • Holding full P&L responsibility for contracts within your region or business unit, optimising financial performance through effective cost management and resource allocation
  • Supporting new business growth through cross selling Group services across Consulting, Technology, Transportation, BPO, and debt recovery
  • Working closely with Strategic Account Directors, Managers, and New Business teams to expand the Transportation portfolio
  • Building trusted executive level client relationships to support retention, growth, and long term partnerships
  • Contributing to bid development and complex tender submissions
  • Supporting implementation of the Transportation division’s growth strategy and development of innovative service solutions aligned to market needs
  • Ensuring contractual performance consistently meets or exceeds client expectations
  • Representing Marston Holdings at industry events, conferences, and external engagements
  • Monitoring competitor activity and market opportunities to inform strategic direction

Requirements:

  • Significant senior leadership experience within a regional, multi-site operational environment
  • Strong understanding of Local and Central Government operations and procurement environments
  • Proven commercial leadership with P&L responsibility
  • Demonstrated success delivering operational performance and business growth
  • Excellent stakeholder management skills, with experience engaging senior public sector clients
  • Experience contributing to complex bids and strategic business development

Nice to have:

  • Experience within transportation, enforcement, technology services, or regulated environments
  • Strong industry network and professional association engagement
What we offer:
  • Competitive salary
  • Discretionary company bonus
  • Car allowance
  • Flexible working – (2 - 3 days WFH)
  • A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks
  • Healthcare cash plan
  • 25 days’ holiday plus bank holidays
  • Enhanced maternity and paternity packages (eligibility criteria apply)

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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