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Strategic Network Account Manager

United States 46700.00 - 70100.00 USD / Year · Job Posted June 10, 2026
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Job Description

The Network Account Manager supports regional provider network operations by managing assigned non-key provider accounts. This role focuses on maintaining provider relationships, executing contract updates, and supporting network adequacy. The ideal candidate demonstrates strong organizational skills, analytical thinking, and a commitment to financial stewardship. This position works closely with internal teams to ensure provider satisfaction and operational efficiency.

Job Responsibility

  • Support contract negotiations and updates for assigned providers
  • Coordinate and execute contract amendments to include new provider locations, modalities, and service lines
  • Ensure contracts align with pricing benchmarks and business goals
  • Serve as the primary contact for assigned regional provider accounts
  • Educate providers on new services and partnership opportunities
  • Conduct periodic check-ins and performance reviews with providers
  • Collaborate with internal teams including Sales, Operations, and Credentialing to support provider onboarding and issue resolution
  • Support Product and Growth teams with data requests and provider feedback
  • Track and report on KPIs related to provider performance and engagement
  • Assist in identifying network gaps and opportunities for cost savings

Requirements

  • Bachelor's degree preferred (B.A. or B.S.) or equivalent experience
  • 3+ years of experience in provider relations, contract administration, or account management
  • Relationship Management
  • Analytical & Financial Acumen
  • Communication & Organization
  • Technical Proficiency: Proficient in Microsoft Office Suite, especially Excel and Word
  • Team Collaboration
  • Independent & Collaborative Work Ethic
  • Cultural Alignment & Core Values

What we offer

  • Remote Work
  • Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
  • 401(k) matching program
  • Company-paid life insurance and short and long-term disability coverage
  • Supportive Services: Colleague Assistance Program that provides free counseling and financial services
  • One Call Foundation provides colleagues financial assistance during times of unexpected hardships
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