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Strategic Ledger - Change Implementation Manager, Senior Vice President

Hungary, Budapest Employment contract · Job Posted May 15, 2026
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Job Description

The Strategic Ledger (SL) Initiative has been established under the wider Citi Finance Transformation and comprises three pillars - Accounting, Ledgers and Close, and associated global platforms, processes, and governance. The program includes standardizing and reducing risk across current Financial Books and Records (FB&R) processes and establishing the next iteration of ledger strategy to adopt and implement global standard SaaS / Cloud based accounting and ledger platforms (the “Strategic Ledger”). The outcome will be a robust global process, governance, and controls to ensure consistent and materially accurate, complete, and timely ledger data and results.

Job Responsibility

  • Responsible for managing complex and critical change across Finance at Citi
  • Collaborate with business stakeholders and subject matter experts (SMEs) to identify key changes to processes, task owners and controls
  • Building change impact assessments to identify required change and training requirements for users impacted by different system releases
  • Work as needed to build out change collateral, including training and communications, to support adoption of new ways of working for end users
  • Where possible become a subject matter expert within specific elements of the Oracle solution to ensure upskilling and reducing resistance to adoption
  • Manage the relationship with Learning & Development (L&D) to agree ways of working, agreeing deliverables and timeframes and coordinating tasks to ensure requirements for the Strategic Ledger Training Approach meet Program requirements and Citi standards
  • Work with L&D to ensure appropriate strategies and solutions are optimised for an excellent end user experience across multiple releases and that SL transformation initiatives are fully reflective in Finance colleagues’ learning pathways
  • Establish a robust maintenance process of learning resources to reflect changes in system and related processes following future system implementations
  • Introduce a rigorous Continuous Improvement approach to existing users to enable the established user base to be regularly updated and upskilled after each Quarterly Release
  • Present status of change implementation regularly in a structured way to demonstrate progress, risks and issues
  • Facilitate engagement sessions, maintaining a positive and inclusive environment, and adapting delivery methods to accommodate different adoption styles and participant needs
  • Maintain administrative requirements to track adoption readiness, which may include issue tracking, training records and reports, tracking participation, effectiveness, and impact on employee performance
  • Evaluate the effectiveness of change implementation solutions through assessments, feedback surveys, and other evaluation methods, and make necessary improvements to enhance change intervention outcomes
  • Manage a team responsible for development, maintenance and roll out of training resources which may include permanent Citi employees, third-party consultants and matrixed employees from other Citi functions, for example L&D
  • Provide one-on-one coaching and mentoring to employees to reinforce learning and promote skill application in the workplace

Requirements

  • Financial services industry experience is highly preferred
  • Requires communication and diplomacy skills in order to guide and influence others
  • Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
  • Self-motivated with the ability to make decisions in the absence of detailed instructions
  • Proficient Microsoft Office skills
  • In depth knowledge of banking products / systems highly preferred
  • Bachelor’s degree, potentially Master’s degree

What we offer

  • Cafeteria Program
  • Home Office Allowance (for colleagues working in hybrid work models)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work - life balance
  • Career progression opportunities across geographies and business lines
  • Socially active employee communities with diverse networking opportunities
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