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Strategic Key Account Director

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AMCS Group

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Location:
Australia , Sydney

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Strategic Key Account Director, you will be a senior leader driving AMCS’s growth in the ANZ region through deep engagement with enterprise customers. This is a consultative, outcome-focused role where you will partner with senior stakeholders to solve complex operational and sustainability challenges through our suite of solutions. You will lead strategic account planning, executive-level engagement, and cross-functional collaboration to deliver long-term value and measurable impact.

Job Responsibility:

  • Own and grow relationships with C-level and senior stakeholders across named strategic accounts
  • Develop and execute comprehensive account strategies aligned to customer priorities and AMCS growth objectives
  • Lead quarterly business reviews and executive cadences to assess account health, roadmap alignment, and value delivery
  • Drive contract renewals alongside maintaining & progressing a consistent pipeline of upsells, and cross-sell opportunities in collaboration with Sales, Product, and Customer Success teams
  • Lead complex sales cycles with a consultative, value-based approach—positioning AMCS as a strategic partner, not just a software vendor
  • Forecast accurately and maintain CRM hygiene to ensure visibility and accountability across the business
  • Partner with internal teams (Product, Engineering, Marketing, Customer Success) to deliver tailored solutions and ensure customer satisfaction
  • Monitor industry trends and customer feedback to inform product development and go-to-market strategy
  • Track and report on key metrics including Net Revenue Retention, churn, and customer advocacy

Requirements:

  • Bachelor’s degree
  • 10+ years of enterprise ERP or SaaS experience, preferably in sustainability, supply chain, logistics, transport, or resource management but is not mandatory
  • Proven success managing complex, multi-stakeholder relationships at C-level
  • A growth mindset and entrepreneurial spirit that is constantly seeking new ways to find solutions, create value and drive innovation
  • Self-motivated and driven, with a strong sense of ownership and accountability for your business outcomes
  • Track record of exceeding quota through strategic selling and long-term customer partnerships
  • Familiarity with sales methodologies such as MEDDPICC, Challenger, or Value Selling
  • Strong business acumen, analytical thinking, and ability to translate technical solutions into business impact
  • Experience navigating complex organizations and influencing senior decision-makers
  • Proactive in pipeline generation, leveraging outreach, insights, and creative engagement strategies
  • Excellent communication, negotiation, and presentation skills
  • Experience with Salesforce or similar CRM platforms
  • Strong analytical and problem-solving skills
  • Ability to multi-task, prioritize, and manage time effectively
What we offer:

Competitive compensation, benefits, and professional development support

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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