Strategic Initiatives & Client Operations Analyst

• Bring analytical rigor and creative problem-solving to support transformational, cross-functional strategic and operational initiatives
• Analyze sales, project, and other data to provide insights to leadership on opportunities for growth, process improvement, and resource allocation
• Build and document new or updated GTM processes, acting as a steward for change management to define clear ownership handoffs and measure impact
• Take ownership of projects - create plans, track milestones, manage dependencies, and identify risks and roadblocks to obtain cross-functional buy-in and drive execution
• Work closely with GTM leaders to identify opportunities for efficiencies in organizational processes, resolve challenges to optimize results, and create a culture of collaboration and continuous improvement
• Help enable decision-making and communications for GTM leadership

• Curious, proactive, and team-oriented with a bias towards action
• A self-starter with a “how can we get better” mindset
• Excited about solving hard problems in a fast-paced and fluid environment, while maintaining high attention to detail and a commitment to following through
• Someone with a proven track record of project management and planning skills, or the ability to translate complex, ambiguous strategies into clear, actionable process diagrams and Standard Operating Procedures
• Strong analytical and quantitative skills, including the ability to analyze large datasets, identify trends, and provide actionable insights
• Proficiency in Excel/Google Sheets, as well as familiarity with BI tools such as Databricks or other analytics platforms, is a plus
• Effective and efficient communicator, capable of building bridges across GTM, G&A and R&D teams, and comfortable interacting with senior stakeholders
• 2-4 years of experience in consulting or strategy and operations roles, where you've demonstrated excellence in process optimization and stakeholder management
• Bachelor's degree or equivalent
• Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment.

Familiarity with BI tools such as Databricks or other analytics platforms

• bonus
• equity
• benefits