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Strategic Implementation Manager

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Qualia

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Location:
United States

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Contract Type:
Not provided

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Salary:

140000.00 - 180000.00 USD / Year

Job Description:

We're looking for a Strategic Implementation Manager to join this high-impact team and help lead the delivery of our most bespoke enterprise projects. In this role, you'll partner closely with a Strategic Implementation Principal, who defines the project strategy and implementation plan. You'll then bring that plan to life — orchestrating workstreams, coordinating cross-functional teams, managing customer communications, and ensuring every part of the project is delivered on time, within scope, and at the highest quality. You'll also have the opportunity to directly participate in implementation in key areas identified by the Principal, allowing you to build deep expertise in enterprise onboarding while playing a central role in complex, high-impact projects.

Job Responsibility:

  • Drive project delivery: Own project plans across all implementation workstreams, coordinating schedules, milestones, and success metrics from kick-off through go-live
  • Partner with leadership: Work hand-in-hand with the Strategic Implementation Principal to translate strategy into execution — ensuring all project elements align with the broader implementation plan
  • Manage relationships: Serve as a key customer-facing point of contact, leading project meetings, sharing status updates, and ensuring alignment across all stakeholders
  • Orchestrate complexity: Coordinate delivery across multiple internal teams — including product, engineering, integrations, and services — while maintaining accountability and momentum
  • Participate directly: In addition to project management responsibilities, engage directly in portions of the implementation as assigned by the Principal, contributing to delivery in areas where hands-on support is required
  • Adapt and evolve: Manage bespoke, high-visibility projects where scope, structure, and ownership shift based on client needs

Requirements:

  • 5+ years of experience using Qualia (or other Title Production Systems) at an administrative level is required
  • Direct experience managing technical implementation projects
  • Proven success leading enterprise-scale projects with multiple workstreams and evolving requirements
  • Strong understanding of real estate, title, escrow, lender, or underwriting operations (or a willingness to learn quickly)
  • Excellent organizational and planning skills, with a demonstrated ability to coordinate complex projects and keep stakeholders aligned
  • Strong communication skills, with the ability to synthesize complexity into clarity for customers and internal teams
  • A proactive, solutions-oriented mindset — you anticipate issues before they arise and keep projects moving forward
What we offer:
  • comprehensive health plans
  • 401k program
  • commuter benefits
  • professional development
  • parental leave
  • flexible time off policy

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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