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Strategic Engagement Officer, National Energy Analysis Centre

Australia, Newcastle, Melbourne, Brisbane, Canberra, Perth Employment contract 100000.00 - 113000.00 AUD / Year · Job Posted June 29, 2026
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Job Description

As part of the NEAC team, the Strategic Engagement Officer will contribute to the operation of the NEAC Living Lab, supporting recruitment campaigns and ensuring that participants in the Living Lab gain value from their participation through tailored energy insights and information.

Job Responsibility

  • Support the attraction, acquisition and activation of new NEAC Living Lab participants
  • Work with external providers to deliver targeted social media advertising for recruitment
  • Manage recruitment campaigns
  • Support the Strategic Engagement Lead on newsletters
  • Contribute to the content calendar, research, source and curate content
  • Publish research findings provided by researchers in the NEAC portal
  • Draft and publish home energy-specific blog posts and web content
  • Create and manage discussion boards and polls
  • Support the NEAC Living Lab helpdesk team
  • Maintain the privacy of participants
  • Take personal responsibility for client satisfaction

Requirements

  • Knowledge of, and interest in, the home energy sector
  • Strong writing capability with experience in content development and planning
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Strong customer service and stakeholder engagement skills

Nice to have

  • Digital Marketing skills
  • Data visualisation skills

What we offer

  • 15.4% superannuation
  • flexible work arrangements
  • range of leave entitlements
  • career development opportunities

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