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Barclays Logo Barclays · IT - Administration

Strategic Enablement Lead

United Kingdom, Glasgow · Job Posted February 21, 2026
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Job Description

To support the implementation of major changes and improvements to the organisations IT service management practices by driving strategic initiatives to modernize, transform and future-proof how the bank delivers and supports technology services.

Job Responsibility

  • Establishment of KPIs to measure the success and impact of specific transformation programmes, and actively monitor KPIs to identify the ongoing effectiveness of the initiative, improvement areas with the IT service management framework, and mitigate any potential issues.
  • Analysis of emerging IT service management tools and platforms to discover if they can support the banks transformation goals and future needs.
  • Manage the selection and seamless implementation of new tools and platforms into the IT service management processes, while overseeing the migration of data from legacy systems, to improve system efficiency and reduce manual workload.
  • Development and communication of change management strategic initiatives, visions and goals through workshops, sessions, and various communication channels to highlight the benefits and impact of modernising, transforming, and future-proofing the way the bank delivers and supports its technology services.
  • Prioritisation of the bank’s initiatives based on their impact on the bank’s goals, resource availability and feasibility, and develop and monitoring a clear execution plan for each transformation project to ensure a successful implementation.

Requirements

  • Strategic narrative & translation – Ability to translate enterprise strategy into clear, compelling narratives, artefacts, and messages that align senior leaders, platforms, and delivery teams.
  • Executive-level artefact development – Experience creating concise, high‑quality materials (options papers, strategy packs, decision briefs, narratives) for ExCo, CIO/CTO and senior forums, enabling fast, well‑governed decision‑making
  • Senior stakeholder influence – Proven experience operating with CIO/CTO-level stakeholders, influencing without formal authority, and driving alignment across complex, federated organisations

Nice to have

  • Change, communications, or portfolio enablement background – Prior roles in strategy, portfolio, change, communications, or transformation enablement function
  • Technology & transformation context – Experience working within large-scale technology or platform transformations, with sufficient technical literacy to engage credibly with engineering and architecture leaders.
  • Financial services environment – Familiarity with regulated, enterprise-scale organisations and the governance, risk, and stakeholder complexity that comes with them.

What we offer

  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution
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