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We are seeking a senior, client-facing leader to manage and grow one of K2View’s most strategic customers. This role blends the customer advocacy and adoption focus with the executive engagement and account ownership responsibilities. You will serve as the primary point of accountability for guiding adoption, driving executive relationships, and shaping a long-term growth strategy across the enterprise.
Job Responsibility:
Act as the primary executive sponsor and trusted advisor for 1–2 strategic accounts
Own the long-term account strategy: map stakeholders, define success plans, and align K2view with the customer’s digital transformation journey
Drive account expansion through identifying new use cases, cross-selling additional solutions, and expanding across lines of business
Build C-level relationships and lead executive business reviews that demonstrate measurable ROI and business impact
Coordinate across K2view’s COE, Support, and Product teams to ensure adoption, satisfaction, and continuous value delivery
Serve as the voice of the customer internally, influencing K2view product roadmap and strategic priorities
Maintain accurate pipeline and forecast for account growth, ensuring predictable revenue delivery
Negotiate multi-year agreements and complex enterprise deals
Requirements:
10+ years in customer-facing roles, including at least 7 years working with executive stakeholders at Fortune 100 companies
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