Strategic Client Success Partner Job at 360Learning (Paris)

Client Partner, Strategic Verticals (Export), Uber Advertising

The Uber Advertising Sales team is looking for strategic sellers to be founding ...

Location

Taiwan , Taipei City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Minimum 5+ years of full-time sales experience managing end-to-end enterprise or large customer relationships in digital advertising
Proven success in selling advertising solutions to large, complex enterprise brands and organizations
Experience driving new business development and managing net new partnerships

Job Responsibility

Execute advertising partnership strategies that deliver on partner marketing objectives and exceed quarterly growth goals
Build and maintain relationships with Director, VP, and C-level marketing executives and key decision-makers within partner organizations
Employ critical thinking and creative problem-solving skills to navigate complex relationships and challenging conversations
Collaborate cross-functionally with Product, Marketing, and Operations teams to ensure partner needs are met
Expand ads product adoption across Mobility and Delivery offerings
Communicate the value of new advertising products creatively and effectively to differentiate our offerings
Develop scalable pitch narratives to drive growth for partners and the Ads team
Contribute to building the Ads business by taking on diverse responsibilities and supporting teammates as needed
Act as the voice of the customer to inform future Ads product roadmaps

Fulltime

Client Success Partner - Enterprise

Location

France , Paris

Salary:

Not provided

360Learning

Expiration Date

Until further notice

Requirements

Fluent in French
English level B1 or higher
Experience managing Enterprise/Strategic client accounts
Located in France, Spain, Germany or UK

Fulltime

Client Success Manager - Strategic

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

Partner Success Director - Strategic Accounts

As a Partner Success Director - Strategic Accounts at Abridge, you will play a v...

Location

United States , NYC Office, PGH Office

Salary:

150000.00 - 177000.00 USD / Year

Abridge

Expiration Date

Until further notice

Requirements

Proven experience as a Customer/Partner Success Director or Customer Success/Partner Manager
5+ years of experience working in or with enterprise health systems
Strong understanding of the healthcare ecosystem, including the dynamics and challenges faced by large health enterprises and clinicians.
Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels.
Technical aptitude and ability to quickly understand and effectively communicate complex software solutions.
Strong problem-solving skills, with a proactive and results-oriented mindset.
Ability to multitask and manage multiple client relationships simultaneously.
Familiarity with CRM software and customer success tools is a plus.
Strong organizational and project management capabilities.
This role requires up to 20% travel

Job Responsibility

Build and maintain strong relationships with clinicians and healthcare professionals across enterprise customers.
Act as a trusted advisor to clinicians, offering guidance and best practices to enhance their productivity, efficiency, and patient outcomes.
Understand user workflows, pain points, and objectives to align our solutions with their needs.
Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions.
Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.
Monitor and track clinician satisfaction and adoption rates, proactively identifying opportunities for improvement and driving engagement initiatives.
Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans.
Conduct regular business reviews with key stakeholders to assess product performance, user feedback, and identify opportunities for additional value-add solutions.
Present new features, upgrades, and solutions to clients, highlighting their potential benefits and ROI.
Track customer expansion metrics and contribute to revenue growth targets.

What we offer

Offers Equity
$27,081 – $31,860 Bonus
Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

Fulltime

Partner Customer Success Manager, Advisors Client Services

Advisors Client Services is a client-facing team that partners with customers an...

Location

Singapore , Singapore

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Hands-on Experience: extended experience in integrated marketing, with a strong focus on digital marketing planning and data-driven implementation
Strong understanding of media buying, audience segmentation, and campaign optimization.
Proven experience working in Customer Delivery or Consulting fostering strong customer engagement, demonstrating value add to customers, and leading to successful product / project deliverables
Client Management: Proven track record in customer success or managing client accounts and leading digital marketing solutions
Proven track record in reducing churn, driving adoption, and upselling/cross-selling solutions.
Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes
Exposure to AI-driven personalization and data analytics for campaign performance
Collaboration: Thrive in a matrix organization structure, manage internal and external stakeholders effectively
Product-minded and focused on delivering solutions that are scalable, leverage cutting-edge technologies, and ultimately delightful for end-users
Proven ability to work with both business and technology stakeholders

Job Responsibility

Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions
Assessing client needs and finding creative solutions and configurations from among Mastercard product suite
Project managing the delivery of new and complex solutions to our customers
Partnering with our product and partner sales teams to ensure clear communication to our customers, incl. developing and maintaining customer support and sales materials
Acting as the knowledge expert on products and solutions and the most effective means of implementations with Media Delivery teams
Engaging in pre-sales activities to showcase value future customers can achieve from the solutions
You will be a primary point for managing partner relationship primarily in media industry
You will be responsible for monitoring Partner Performance and satisfaction
Assist with strategic customer opportunities (new markets, new use cases, Mastercard Influenced opportunities).
Coordinate across Mastercard teams to optimize customer usage of Mastercard ad-insights product within partner ecosystem. Include broader account plan for end customers who have a CAM relationship

Fulltime

New

Client Partner, Enterprise Sales

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees ...

Location

United States , Cincinnati

Salary:

101700.00 - 183480.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
Bachelor’s Degree and 7 years of equivalent professional work experience (Required)
7–10+ years of enterprise sales experience with a proven history of driving new customer acquisition, creating opportunities, and closing high-value deals (Preferred)
At least 5 years of experience in technology, software, or telecom solution sales at the enterprise level, with a demonstrated ability to navigate complex, multi-stakeholder sales cycles (Preferred)
5+ years selling to large enterprise clients (3,000+ employees), with success in establishing relationships and influencing decision-makers at every level (Preferred)
Enterprise Solutions Sales: Ability to craft solutions that align with both business and technology strategies (Required)
Account Leadership and Account Planning: Skilled in planning, execution, and growing enterprise relationships to deliver revenue growth (Required)
Prospecting Discipline & Sales Forecasting: Adept at qualifying opportunities (budget, authority, need, timeline) and focusing on high-conversion prospects (Required)
Negotiation Expertise: Confident in leading complex, multi-party negotiations (Required)
Executive Presence, Business Acumen, & Communication: Outstanding communicator who can influence from the C-suite to operational levels (Required)

Job Responsibility

New Logo Acquisition: Target and win enterprise clients not yet working with T-Mobile
Strategic Sales Execution: Develop and implement enterprise account strategies, balancing new acquisition with expansion opportunities across assigned accounts—partner cross-functionally to deliver measurable impact
Executive-Level Relationship Building: Build trust with C-suite and senior decision-makers across client organizations
Solution Leadership: Translate T-Mobile’s technology capabilities into tailored solutions that solve client challenges and accelerate their goals
Complex Deal Leadership: Navigate enterprise-level negotiations, lead multi-stakeholder buying cycles, and close large, high-value deals
Performance & Forecasting: Maintain rigorous pipeline discipline, accurate forecasting, and clear reporting to leadership

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Fulltime

New

Principal Client Partner, Enterprise Sales

At T-Mobile, we're not just redefining wireless, we're reshaping how the world's...

Location

United States , Frisco

Salary:

Not provided

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
Bachelor's degree or equivalent professional experience (Preferred)
More than 10 years of B2B sales experience selling to large enterprise customers, specifically within the Fortune 100 (Preferred)
2-4+ years of experience as a lead salesperson selling wireless solutions and/or technology products and services, with a dedicated focus on new logo acquisition and pure prospect pursuit (Preferred)
2+ years of experience engaging with internationally headquartered companies, including navigating global organizational structures and cross-border decision-making (Preferred)
2-4+ years of experience delivering executive-level communications, including C-suite presentations, high-stakes meetings, and industry events (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Fortune 1000 New Logo Acquisition: Target and win the most strategically significant enterprise clients in the market. Bring a sophisticated, data-informed approach to identifying and pursuing high-value opportunities, with a clear focus on accounts not yet in T-Mobile's portfolio.
Strategic Account Leadership: Design and execute account strategies tailored to the unique complexity of Fortune 100 and internationally headquartered organizations. Balance new acquisition with expansion, and lead with a long-term partnership mindset.
Executive-Level Relationship Building: Cultivate deep, trusted relationships with C-suite executives and senior decision-makers across client organizations. Position yourself and T-Mobile as a strategic partner aligned to their most critical business priorities.
Global and International Engagement: Navigate the nuances of working with internationally headquartered companies, including understanding organizational structures, global decision-making dynamics, and cross-border business considerations.
Solution Architecture and Positioning: Translate T-Mobile's technology capabilities into tailored, high-impact solutions that speak to the specific challenges and growth ambitions of each client.
Complex Deal Leadership: Lead sophisticated, multi-stakeholder negotiations. Drive large, high-value contracts to close with precision, confidence, and a clear focus on mutual value.
Pipeline Discipline and Forecasting: Maintain rigorous pipeline management and accurate revenue forecasting using CRM tools. Provide clear, data-driven performance reporting to leadership.
Cross-Functional Collaboration: Partner with internal teams, including sales engineering, product, legal, and customer success, to deliver a differentiated, seamless client experience from pursuit through post-sale.

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually
paid parental and family leave
family building benefits

Fulltime

New

Client Partner, Enterprise Sales

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees ...

Location

United States , St. Louis

Salary:

101700.00 - 183480.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
Bachelor’s degree or equivalent professional experience (Required)
7–10 years of enterprise sales experience with a proven history of driving new customer acquisition, creating opportunities, and closing high-value deals (Required)
At least 5 years of experience in technology, software, or telecom solution sales at the enterprise level, with a demonstrated ability to navigate complex, multi-stakeholder sales cycles (Required)
5+ years selling to large enterprise clients (3,000+ employees), with success in establishing relationships and influencing decision-makers at every level (Required)
Enterprise Solutions Sales: Ability to craft solutions that align with both business and technology strategies. (Required)
Account Leadership and Account Planning: Skilled in planning, execution, and growing enterprise relationships to deliver revenue growth. (Required)
Prospecting Discipline & Sales Forecasting: Adept at qualifying opportunities (budget, authority, need, timeline) and focusing on high-conversion prospects. (Required)
Negotiation Expertise: Confident in leading complex, multi-party negotiations. (Required)
Executive Presence, Business Acumen, & Communication: Outstanding communicator who can influence from the C-suite to operational levels. (Required)

Job Responsibility

New Logo Acquisition: Target and win enterprise clients not yet working with T-Mobile. Bring creativity, strategy, and persistence to land high-value logos and open new markets
Strategic Sales Execution: Develop and implement enterprise account strategies, balancing new acquisition with expansion opportunities across assigned accounts—partner cross-functionally to deliver measurable impact
Executive-Level Relationship Building: Build trust with C-suite and senior decision-makers across client organizations. Position yourself as a consultative partner who aligns solutions with their business priorities
Solution Leadership: Translate T-Mobile’s technology capabilities into tailored solutions that solve client challenges and accelerate their goals
Complex Deal Leadership: Navigate enterprise-level negotiations, lead multi-stakeholder buying cycles, and close large, high-value deals
Performance & Forecasting: Maintain rigorous pipeline discipline, accurate forecasting, and clear reporting to leadership

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support

Fulltime

Select Country

Strategic Client Success Partner

Job Description

Job Responsibility

Requirements

What we offer

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