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Trakken GmbH Logo Trakken GmbH · IT - Software Development

Strategic Client Manager

Germany, Berlin · Job Posted July 13, 2026
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Job Description

At TRKKN, we are driven by the excitement of taking our client's data-driven businesses to new heights. As the leading European Google partner and reseller of Google Cloud & Google Marketing Platform, we act as a catalyst for cutting-edge digital marketing solutions. Our team is diverse, international, inspiring, and operates in a fast-growing digital & technological environment. This provides the ideal and dynamic work environment for individuals with a hunger for growth, responsibility, and the desire to shape their future. With Google in close proximity, the learning and development opportunities at TRKKN are limitless. With over 25 nationalities, 20+ languages, and 240+ Trakkies on board, we’re taking our business global, and our story doesn't end here!

Job Responsibility

  • Managing a portfolio of key accounts and building strong client relationships
  • Proactively driving TRKKN's commercial growth
  • Ensuring successful execution of client projects, meeting deadlines and satisfying client needs
  • Collaborating with cross-functional teams to provide solutions to client challenges and ensure customer satisfaction
  • Analyzing accounts and conducting business reviews, building strategic roadmaps and identifying new opportunities to enhance digital maturity
  • Providing regular updates to clients on project progress and addressing any arising issues
  • Collaborating with external tech partners
  • Keeping up to date with the latest industry trends to provide our clients the most relevant support

Requirements

  • Solid experience in account management in the tech and digital marketing industry
  • Has a proven track record of success in delivering exceptional client service and driving business growth
  • Possesses excellent communication and interpersonal skills with the ability to build strong relationships with clients and stakeholders
  • Has strong project management skills and the ability to effectively manage multiple projects and priorities
  • Is highly detail-oriented with exceptional organizational skills
  • Excels as a self-starter and is driven to continuously improve and exceed customer expectations
  • Is an excellent communicator in fluent English and German (min. C1)
  • Brings a willingness to travel within the DACH region (up to 15%)

What we offer

  • Competitive salary
  • Knowledge sharing & company events
  • Personal development plan & internal training platform
  • Hybrid work model
  • Choose your own device
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