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Join NTT DATA as a Strategic Client Manager, where you'll drive revenue growth through high bandwidth IP transit services. This role involves managing large accounts, developing proposals, and collaborating with cross-functional teams. Ideal candidates have 5-7 years of sales experience, strong technical knowledge of IP networks, and excellent communication skills. Enjoy a remote work environment with opportunities for travel. The Strategic Client Manager is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role requires management and growth of large scale named accounts with significant analysis of technical and commercial terms as well as hunting for prospective new logos. The SCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
Job Responsibility:
Generate new sales consistent with monthly NIMRR targets
Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
Develop and maintain strong relationships with key business executives and stakeholders in prospect and customer organizations
Development of close working relationships with NTT international affiliate companies
Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN
Development of a quarterly business plan consistent with department objectives
Track, manage, and report ongoing activity relative to plan
Flexibility to work outside of standard 8am-5pm local time zone hours
Ability to travel up to 50%, or as needed
Requirements:
Minimum of 5-7 years of sales experience selling to wholesale consumers of bandwidth including but not limited to gaming, hosting and CDN companies
Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering and positioning value with purchasers
Good knowledge of all Microsoft Office applications
Good knowledge of Salesforce.com or similar CRM
A track record of over-achieving sales quotas
Bachelor’s Degree in Business, Marketing, Finance, or a related field preferred
Development of complex multi-component business solutions within the Technology and/or ISP industries
Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred
Thorough understanding of the underlying technologies and economics of the Internet
Must be familiar with the unique technical requirements of large network customers
Excellent communication skills, both verbal and written
Must be able to efficiently communicate to senior management both within and outside the company
Ability to prepare and deliver professionally structured and written customer proposals with limited supervision
Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
Flexibility to work outside of standard 9am-6pm local time zone hours
Travel, as permitted, to customer meetings, trade events and other business events as may be required