Strategic Adoption Manager Job at Australia Post (Richmond)

Sr. Digital Strategic Operations Manager - AI Adoption

As the Sr. Digital Strategic Operations Manager, you will be the engine room of ...

Location

United States , Santa Clara

Salary:

138000.00 - 222000.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

10+ years of experience in Marketing, Marketing Operations, or Business Strategy leadership within a global enterprise technology company with a focus on process architecture
Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context
Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing
Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes
Ability to build deep relationships and influence senior leaders without direct authority
Comfortable driving accountability with senior leaders and cross-functional GTM teams
Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance

Job Responsibility

Define and scale AI-enabled capabilities and workflows, moving AI from "experimentation" to "standardized production."
Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes
Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation
Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team
Agentic Workflows: Oversee the deployment of agentic workflows, ensuring AI agents are properly integrated into systems like SFDC and Marketo
AI Guardrails: Implement and enforce AI safe-use standards and quality guardrails to ensure brand safety and privacy compliance
Value Realization: Establish KPIs for AI adoption, targeting significant reductions in manual reporting and execution hours

Fulltime

Sr. Digital Strategic Operations Manager - Strategic Projects

As the Sr. Digital Strategic Operations Manager, you will be the engine room of ...

Location

United States , Santa Clara

Salary:

138000.00 - 222000.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

10+ years of experience in Marketing, Marketing Operations, Program Management or a Strategic PMO, preferably in an enterprise software environment
Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context
Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing
Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes
Ability to build deep relationships and influence senior leaders without direct authority
Comfortable driving accountability with senior leaders and cross-functional GTM teams
Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance

Job Responsibility

Define and scale AI-enabled capabilities and workflows, moving AI from 'experimentation' to 'standardized production.'
Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes
Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation
Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team
Orchestrate the operational transition for brand and system integrations during acquisitions, ensuring minimal business disruption
Implement standardized program management frameworks (Jira, Smartsheet) for major global initiatives
Proactively identify and mitigate risks across the project portfolio, providing executive visibility into blockers

Fulltime

Sr. Manager, Strategic Accounts, Platform Demand

FreeWheel Buyer Cloud (formerly Beeswax), FreeWheel’s DSP technology, is hiring ...

Location

United States , New York

Salary:

159318.97 - 238978.46 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

10+ years in digital advertising in a customer facing role with a primary focus on real-time bidding technologies, 2+ years of experience managing a team
Proven track record of managing and growing large, complex customers utilizing sales acumen, product expertise, and relationship building skills
Demonstrated capability of managing a high performing team
Experience developing trusted relationships with C-Suite decision makers
Deep understanding of real-time bidding mechanics, standards, and protocols
Strong understanding of digital advertising partner ecosystem, including data, measurement, optimization, and identity
Experience navigating complex commercial negotiations
Hands on experience in leading DSP or SSP platforms and knowledgeable about strengths and weaknesses
Experience with Salesforce, SQL, Looker, Excel, and PowerPoint
Bachelor's Degree required

Job Responsibility

Lead, coach, and develop a team of account managers to drive strong client relationships, retention, and revenue growth
Provide ongoing mentorship, performance feedback, and career development guidance, aligning individual goals with broader organizational objectives
Foster a culture of proactive problem-solving, critical thinking, and customer-centric decision making
Partner with teams across the organization (e.g., Sales, Product, Support, Engineering) to provide seamless client experiences and deliver solutions that meet client objectives
Oversee account strategy and execution, ensuring high-quality deliverables and alignment with client objectives
Identify skill gaps and implement training, onboarding, and upskilling programs to elevate team capabilities
Drive operational excellence by standardizing processes, improving workflows, and ensuring timely follow-ups and communication
Act as an escalation point for complex client issues, providing strategic direction and resolution support
Promote knowledge sharing, collaboration, and best practices across the team
Serve as a product expert to evangelize production adoption and usage across our customer set

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more
Targeted Commission: $70,714.20

Fulltime

Manager, Strategic Partnerships and Business Development

We're looking for a Manager, Strategic Partnerships and Business Developments to...

Location

United States , San Francisco; Boston; New York

Salary:

Not provided

Lovable

Expiration Date

Until further notice

Requirements

Experience leading agency partnerships, channel sales, or partner management in SaaS or AI
Strong understanding of marketing, creative tech, or performance ecosystems
Skilled relationship builder who can navigate agency networks and influence C-level leaders
Strategic thinker who can design joint GTM motions and translate value into business outcomes
Data-driven operator who can track impact, forecast pipeline, and iterate for growth
Collaborative partner who works seamlessly across Sales, Marketing, and Product

Job Responsibility

Build and lead Lovable's channel and partner ecosystem
Develop joint GTM strategies - from co-marketing to co-selling and training initiatives
Drive adoption and revenue through scalable enablement, certifications, and success programs
Run quarterly business reviews, forecast growth, and optimize partner performance
Collaborate cross-functionally to align product updates, campaign launches, and partner playbooks
Represent Lovable at industry events and agency forums to expand our brand presence
Build systems, metrics, and narratives that make partnerships a growth engine

Fulltime

Product Adoption Manager, Lower Funnel

Reddit is a community of communities. It’s built on shared interests, passion, a...

Location

United States , NYC, Chicago, SF, LA

Salary:

Not provided

Expiration Date

Until further notice

Requirements

5+ years of direct people management experience in advertising, media sales, and/or product growth
10+ years of experience in media sales
Experience leading teams at dynamic, industry-leading companies while working across a variety of verticals and challenges
Track record of building high-performing teams through mentorship, talent development, and strategic talent acquisition
Strong analytical and problem-solving skills
Excellent communication skills
Passion for Reddit and its incredibly unique audiences

Job Responsibility

Attract, train, and develop a team of world-class talent Product Adoption Strategists
Collaborate with your team to develop vertical and account-level product strategies to deliver business results for Reddit advertisers
Empower and inspire your team to exceed established product adoption and revenue targets
Partner with Sales and Product Leaders to crystalize market opportunities, refine product target account lists, and identify roadmap opportunities for development
Work with Sales and Strategy & Operations leadership to track progress to goal and identify steps that can be taken to accelerate outcomes
Build and manage senior-level relationships with external (key clients, agency partners) and internal (Product, PMM, Sales Leads) constituents

What we offer

Comprehensive Healthcare Benefits and Income Replacement Programs
401k Match
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Reddit Global Days off
Generous paid Parental Leave
Paid Volunteer time off
equity in the form of restricted stock units
commission

Fulltime

Sales Program Manager – Strategic Projects

This role sits at the intersection of commercial execution and strategic initiat...

Location

Colombia; Mexico , Bogota; Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Immediate availability to work from our offices in Bogotá or Mexico City
English and Spanish proficiency
6+ years of strong commercial background with experience in sales, commercial planning, acquisition strategy, or revenue generating programs
Proven ability to lead complex projects from definition to execution in fast paced environments
Strong bias for action, with a proactive approach and high sense of ownership
Strong analytical skills, with the ability to translate data into actionable improvements
Excellent stakeholder management and communication skills
Structured problem solving and ability to manage multiple priorities

Job Responsibility

Own the end to end execution of new initiatives, including strategic programs, BPO launches, and country expansions
Translate business requests into clear execution plans, milestones, and delivery timelines
Drive initiatives from early stage definition through implementation and stabilization, until full adoption and handover
Ensure strong embedding of new processes, tools, and strategies within BPO operations before transition
Ensure that implemented initiatives are fully adopted by BPO teams, with clear adherence to defined processes and standards
Stay close to operations during nesting and early stages to validate execution quality and identify gaps
Monitor how BPO teams are executing defined strategies, ensuring consistency with expected behaviors and outcomes
Provide structured feedback and insights to Program Managers on adoption gaps, risks, and improvement opportunities
Act as co-responsible for overall program performance across inbound and outbound channels
Identify and drive opportunities to improve conversion, efficiency, and scalability across all programs

Fulltime

Customer Success Manager (Strategic)

We’re looking for a Customer Success Manager (Strategic) to join our world-class...

Location

United Kingdom , Manchester

Salary:

50000.00 - 60000.00 GBP / Year

Vypr

Expiration Date

Until further notice

Requirements

Using your research experience in a senior role in CPG or agencies to understand customer objectives and translate how Vypr can be used to achieve them
Training customers
Building and leveraging customer relationships
Communicating effectively
Attention to detail, high-quality standards of outputs
Managing your own workload, ensuring that customers are prioritised accordingly

Job Responsibility

Liaise with end-user contacts
Onboard new customers by running F2F workshops, ensuring that TTFV is within 1 week of onboarding
Deliver support sessions for Year 1 customers
Understand the customers' business objectives and ensure they understand how to best achieve them with the support of the Vypr platform
Deepen usage and engagement with the Vypr platform self-serve, driving adoption across the product intelligence-related processes, namely the innovation cycle (also known as Stage & Gate), as well as brand and category planning
Deliver all contractual support days in a way that results in increased understanding of Vypr's full capabilities and leads to increase usage (create the impetus for the 'next project')
Ensure support levels and service are consistently aligned with contractual agreement and account plan to support scalable account growth (ARR)
As the internal champion for customer health, you will track each customer's usage, taking corrective action and escalating to the Account Manager where required
Manage the helpdesk for your customers
Prepare for QBRs (internal QBR first) and participate in customer QBRS with the Account Manager

What we offer

Hybrid working
Company paid medical cashplan
Enhanced annual leave
Work from anywhere up to 4 weeks a year
Access to a global benefits and reward platform
Access to well-being support, including an Employee Assistance Programmes
Life Assurance
Day off on your birthday
Volunteering day
Enhanced parental leave

Fulltime

Client Success Manager - Strategic

The Client Success Manager at T-Mobile is a pivotal role focused on enhancing cu...

Location

United States , Multiple locations

Salary:

87100.00 - 157200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Business Administration, Management, or related field (Preferred)
Master's/Advanced Degree Business Administration, Management, or related field (Preferred)
4-7 years Managing customer relationships and account management in business segments such as Government, Strategic, or Enterprise (Required)
2-4 years Coordinating with multiple departments such as sales, engineering, support, and operations to meet contract commitments and resolve issues (Required)
2-4 years Collaborating with sales teams to identify upsell and cross-sell opportunities and develop strategies to increase account value (Preferred)
Client Relationship Management Strong skills in managing client relationships at an executive level, ensuring customer satisfaction and loyalty (Required)
Cross Functional Relationships Ability to coordinate with multiple departments such as sales, engineering, support, and operations to meet customer needs and resolve issues (Required)
Strategic Thinking Capability to develop strategic plans for customer account growth through upselling and cross-selling (Required)
Problem Solving Proficient in identifying problems and coordinating resources to provide effective solutions (Required)
Leadership Experience in leading teams and managing a distributed workforce to achieve business goals (Required)

Job Responsibility

Customer Relationship Advocacy – Serve as the primary post-sales point of contact for assigned government and enterprise accounts, advocating for customer needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client stakeholders to foster trust, understand business goals, and drive customer satisfaction and loyalty
Onboarding Product Adoption – Oversee new customer onboarding and training to guarantee a smooth implementation from Day 0 onward. Educate customers on T-Mobile for Business products, services, and self-service tools (e.g. Account Hub) to accelerate product and solution adoption, ensuring clients realize full value from their investments. Develop customer success plans and conduct regular health checks
Account Health Monitoring Reviews – Proactively monitor account performance and health indicators (usage trends, service quality, billing, NPS, etc.) to identify signs of risk or opportunity. Lead regular success reviews and QBRs, presenting key performance metrics and insights to client executives. Recommend action plans to address service gaps or evolving needs
Issue Resolution Cross-Functional Coordination – Take ownership of customer issues and coordinate cross-functional resolution, engaging internal experts to troubleshoot and swiftly resolve problems. Act as the customer champion in internal discussions, documenting interactions and ensuring service levels are met. Drive timely resolutions to maintain operational continuity
Retention Renewal Management – Develop and execute strategies to retain customers and secure renewals, mitigating churn. Analyze account health data to identify at-risk accounts or partial disconnect requests and address root causes proactively. Lead contract renewal processes, negotiate terms, and finalize agreements that maintain or grow revenue
Account Growth Upsell – Drive account expansion by identifying and executing cross-sell and upsell opportunities based on customer needs and usage data. Prepare and present proposals for new solutions, partnering with Sales and Solutions Engineering on complex opportunities that align with customer goals

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

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Strategic Adoption Manager

Job Description

Job Responsibility

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