Strategic Accounts Manager, eCommerce Job at Therma-Tru (Smyrna)

Digital Account Director – Ecommerce & Retail

As a Digital Account Director, you will serve as a strategic business partner an...

Location

United States

Salary:

102000.00 - 135000.00 USD / Year

Wpromote

Expiration Date

Until further notice

Requirements

5-7 years of experience in digital marketing or client management across key channels (paid media, SEO, social, email, content)
Proven experience developing and executing integrated marketing strategies that drive measurable growth and business outcomes
Strong analytical and strategic marketing skills (competitive analysis, market trends, audience insights, etc.)
Experience managing and growing enterprise-level client relationships
Excellent communication and presentation skills, with the ability to influence senior-level stakeholders
A collaborative, entrepreneurial mindset and a passion for innovation
Demonstrated leadership experience managing teams and fostering professional growth
An energetic attitude and be passionate about your career
Bachelor’s degree in Marketing, Communications, Business, or a related field

Job Responsibility

Leading client partnerships as the primary relationship owner and strategic advisor, ensuring alignment between client objectives and agency strategy
Driving client and agency growth by proactively identifying opportunities to expand engagements and introduce new solutions
Developing a deep understanding of each client’s business model, industry landscape, and competitive position to guide marketing strategy and innovation
Partnering with internal channel experts to craft integrated, multi-channel marketing plans that drive measurable business outcomes across paid media, SEO, email, social, and emerging platforms
Translating performance data and insights into clear, actionable recommendations that influence client decision-making and strategic direction
Overseeing account performance, profitability, and forecasting, ensuring projects are delivered on time, on budget, and above expectations
Leading and mentoring cross-functional teams to foster collaboration, accountability, and strategic thinking
Managing the full client lifecycle, including statements of work, renewals, and change orders
Leading strategic discussions in client meetings, including business reviews, campaign planning sessions, and executive presentations
Acting as quality control for all deliverables to ensure strategic consistency and excellence

What we offer

Remote-first culture
Unlimited PTO
Extended Holiday break (Winter)
Flexible schedules
100% paid parental leave
401(k) matching
Medical, Dental, Vision, Life, Pet Insurance
Sponsored life insurance
Short Term Disability insurance and additional voluntary insurance
Annual Class Pass credits and more

Fulltime

Sales Executive or Sales Manager - eCommerce Portfolio

CloserStill Media is expanding our commercial team at eCommerce Expo Asia in Sin...

Location

Singapore , Singapore

Salary:

Not provided

CloserStill Media

Expiration Date

Until further notice

Requirements

Sales Manager: 5+ years’ relevant experience
motivated and strategic individual
can lead sales performance
manage a small team
drive revenue growth
strong client relationships
innovative sales strategies
Sales Executive: minimum 1–2 years’ experience
energetic early-career professional
eager to learn

Job Responsibility

Sales Manager: Drive daily sales performance
assist senior management in meeting revenue targets
Develop new revenue streams
oversee sponsorship and stand sales
Assist in the rebook process
monitor competitor activity
Coach, train, and support junior sales team members
Sales Executive: Actively sell exhibition space and sponsorship opportunities to new and existing clients
Achieve and exceed personal sales targets through outbound prospecting and strong relationship management
Support the Sales Manager and Show Manager in maintaining the pipeline and ensuring CRM data accuracy

Customer Success Manager

Amla Commerce seeks a dedicated Customer Success Manager (CSM) with a strategic ...

Location

United States , Milwaukee

Salary:

Not provided

Amla Commerce

Expiration Date

Until further notice

Requirements

At least 5 years of experience in a customer success or relevant role, strongly emphasizing ecommerce SaaS platforms
Comprehensive knowledge of the ecommerce landscape, digital application ecosystem, and an understanding of manufacturing and distribution models
Ability to identify customer issues, analyze pain points, and develop effective solutions
A commitment to delivering exceptional customer experiences, fostering relationships, and driving customer loyalty and retention
The capacity to adapt to changing priorities and customer needs, maintaining a proactive and positive approach under pressure
Exceptional interpersonal and communication skills (written and verbal), with the ability to engage and influence decisions at all customer levels

Job Responsibility

Collaborate with the launch and partner teams during the onboarding phase ensuring the product is configured for success, and provide expert-level consulting for business solutions
Be a product expert and maintain current functional and technical knowledge of our products
Manage a portfolio of customer accounts in partnership with the Account Management and Product Support teams. Build long-term relationships based on trust and mutual success
Be the voice of the customer and collaborate with product teams to provide input on the product roadmaps. Engage with the product team to facilitate customer feedback and define effective product features
Display a strong understanding of manufacturing and distribution business models, the ecommerce landscape, and the digital app ecosystem. Address and anticipate customer needs effectively
Prioritize customer retention by using business insights to identify customer pain points and propose solutions. Work closely with customers to understand their business goals and align our software with their success
Develop success plans for customers that outline critical success factors, potential obstacles, and practical steps for achieving their goals with our platform
Utilize data analytics to monitor customer health indicators, report on performance, and provide strategic recommendations to enhance customer satisfaction and loyalty
Leverage your understanding of ecommerce and related technologies to offer strategic advice, helping customers navigate challenges and capitalize on growth opportunities. Assist customers in presenting product value within their organization by developing models and use-cases
Participate in the growth and development of the Customer Success team by mentoring other CSMs through examples and experiences

Offline sales manager

This is a Full-Time, Executive-level role based in our Shanghai, China office. T...

Location

China , Shanghai

Salary:

720000.00 - 840000.00 CNY / Year

Randstad

Expiration Date

February 21, 2026

Requirements

10+ years of multi-national company sales experience (High-End Food or Beverage is preferred), including 2+ years of National Offline Sales Leader or National Key Account Head experience
Proven, in-depth expertise in Key Account management, DP management, and Ecommerce management
Exceptional Strategic Ability—the capacity to develop specific, valuable, and commercially focused strategies while grasping the 'bigger picture'
Strong Commercial Acumen, including an understanding of financial systems and the ability to derive high-value growth opportunities from sales and customer data
Successful experience in front-line retail negotiation and problem-solving
Bachelor, College or University degree
Mandarin native speaker level and possess a very strong command of English (verbal & written)

Job Responsibility

Lead the high-impact Off Premise Sales department in China
Create and deliver the Off Premise function vision, long-term plan, and annual business plan, driving top-line growth figures
Distribution Partner (DP) Management, acting as a credible beverage business consultant to guide, manage, and track progress against agreed targets
Drive Key Account Management with 'out of the box' thinking, striving for Category Captaincy with strategic retailers to generate long-term value
Manage the Off-line budget, trade spending, and volume forecasts, ensuring strict alignment with finance and company policy

Fulltime

Strategic Account Manager

Bloomreach is building the world’s premier agentic platform for personalization....

Location

United Kingdom

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

6+ years of experience in Account Management, Sales, Consulting and managing an enterprise-level book of customers
Martech, Ad Tech, Search, Commerce, AI, and/or Digital Experience backgrounds strongly preferred
Proven expertise in strategic account planning, leveraging an internal and external ecosystem
Professional seller with a proven history of consistently exceeding quota
Experience working with SDR outbound functions as well as supporting teams including
Customer Success, Partnerships, Solutions, Marketing and commercial support teams
Proficiency in analytics and statistical knowledge, particularly in analyzing eCommerce data, AB testing, and conversion metrics
Deep customer-centric focus
Strong collaborator who facilitates group alignment
Entrepreneurial mindset

Job Responsibility

Manage a number of key Major Accounts ($6M - $10M ARR), focusing on both retention and growth beyond traditional upsell
Develop and execute strategic account plans and go-to-market strategies
Serve as the primary point of contact for economic buyers and key decision-makers
Collaborate with partners, Customer Success, ISVs, and internal stakeholders
Serve as a strong advocate for clients
Proactively monitor account health, revenue, and expansion opportunities
Demonstrate strong data analysis skills
Lead and participate in Quarterly Business Reviews
Identify risks and orchestrate timely mitigation
Execute upsell and cross-sell deals through a value-based, disciplined sales cycle

What we offer

A great deal of freedom and trust
Flexible working hours
Work virtual-first
Company events
5 paid days off to volunteer
People Development Program
Communication coach
Leader Development Program
$1,500 professional education budget
Employee Assistance Program

Fulltime

Strategic Account Manager II

The Senior Key Account Manager responsibility will be to drive profitable growth...

Location

United States

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, sales, marketing, or related field (MBA preferred)
7–10 years of sales, account management, or business development experience, ideally in heavy-duty, industrial, or automotive sectors
Proven success managing large, multi-location or complex accounts
Strong negotiation, presentation, and communication skills
Demonstrated ability to deliver measurable growth through structured account planning and consultative selling
Financial, analytical and commercial acumen in managing pricing, insights, promotion and profitability
Proficiency in Salesforce and Microsoft Office Suite
experience with analytics tools preferred
Attributes: Strategic thinker, collaborative leader, customer-focused, and results-driven
Experience working with Walmart accounts preferred

Job Responsibility

Analyze the accounts business delivering impactful reporting and insights to support management and optimization of the business
Lead Business Scorecards, including insights on the Retail business to identify opportunities and risks
Support strategic direction and execution in owned account
Lead initiatives for the owned account to attain growth targets as outlined in the Valvoline Strategic plan
Deliver outstanding customer service and responsiveness, advancing strategic initiatives across the account with Face-to-face meetings/travel to customer locations and other venues as required to be successful at the above objectives
Own the point-of-sale forecast
Support inventory analysis and promotion performance output
Seek out continued improvements with promotions and forecasts
Lead channel and financial monthly business reviews provide volume forecasts, pricing, and margin analysis for owned account while supporting assigned key accounts
Manage Trade Pro and Alloy reporting systems for assigned accounts ensuring accuracy

What we offer

Health insurance plans (medical, dental, vision)
Health Savings Account (with employer base deposit and match)
Flexible spending accounts
Competitive 401(k) with generous employer base deposit and match
Incentive opportunity
Life insurance
Short and long-term disability insurance
Paid vacation and holidays
Employee Assistance Program
Employee discounts

Fulltime

Retention Account Manager

As an Retention Account Manager at Lilo Social, you will serve as the primary re...

Location

Mexico

Salary:

Not provided

Lilo Social

Expiration Date

Until further notice

Requirements

3-5 years of experience in email marketing, retention marketing, or account management within DTC ecommerce or agency environments
Expert-level proficiency in Klaviyo, including campaign management, flow architecture, segmentation, deliverability optimization, and analytics
Experience with SMS marketing platforms such as Attentive, Postscript, or similar tools
Proven track record managing multiple client accounts simultaneously (ideally 5-10 accounts) with strong organizational capabilities
Deep understanding of retention marketing principles including lifecycle flows, campaign strategy, customer segmentation, and LTV optimization
Strong project management skills with experience using tools like Asana, ClickUp, Monday, or Notion
Excellent client communication abilities with a professional, proactive, and service-oriented approach
Technical knowledge of email deliverability, list hygiene, sender reputation, and technical email best practices

Job Responsibility

Serve as the primary day-to-day contact for retention marketing across 7-10 assigned client accounts, managing all communication via Slack and email
Prepare for and participate in client calls (monthly or bi-weekly), providing retention performance updates, execution status reports, and tactical recommendations while supporting senior strategists
Translate client retention goals and strategic direction into clear, actionable deliverables for internal teams including designers, copywriters, and developers
Manage end-to-end project coordination in Asana, creating tasks, tracking progress, and ensuring on-time delivery without managing team capacity or resource allocation
Conduct comprehensive QA on all email campaigns, SMS messages, and lifecycle flows before launch to ensure accuracy, functionality, brand consistency, and technical performance
Monitor retention performance metrics using Klaviyo, Hiro, and platform analytics, preparing performance summaries and identifying optimization opportunities
Maintain deep expertise in Klaviyo and SMS platforms (Attentive, Postscript), staying current on platform updates, retention best practices, and deliverability standards
Troubleshoot technical issues across email flows, campaign deployment, segmentation logic, and deliverability concerns
Oversee list growth initiatives, on-site capture optimization, and popup strategy to drive subscriber acquisition
Document all client action items, requests, and deliverable changes, converting them into trackable tasks with clear ownership

What we offer

Fully Remote: Work from anywhere with flexible hours and a distributed team culture
Generous Time Off: Competitive PTO policy and paid holidays to maintain work-life balance

Fulltime

Agency Partner Manager

As an Agency Partner Manager, you will enable eCommerce, marketing, and retentio...

Location

Canada

Salary:

85000.00 - 125000.00 CAD / Year

Smile.io

Expiration Date

Until further notice

Requirements

Experience in partnerships, business development, or agency relations within the eCommerce or SaaS ecosystem
Proven ability to build and manage revenue-driving partnerships
Comfortable managing a sales-adjacent pipeline with accountability to revenue goals
Excellent communicator who can educate, persuade, and motivate partners in both one-to-one and group settings
Organized and proactive in coordinating events, enablement sessions, and cross-team alignment
Ability to independently produce your own creative outputs using tools like Canva, Figma, Google Slides, and more.
Strong bias towards action

Job Responsibility

Develop great relationships with eCommerce, marketing, and retention agencies within the Shopify ecosystem that lead to new revenue for Smile
Strategize new relationships with agencies that share ICP alignment with Smile.
Enable Agency partners by leading their loyalty training and coordinating joint go-to-market activities.
Develop and refine Smile’s new Agency Certification Curriculum in order to empower agency partners to sell managed loyalty services and deploy high-performance programs.
Develop, refine and maintain partner enablement content (decks, cheat sheets, how-tos, demo environments, certifications).
Drive referred pipeline and revenue through consistent partner engagement and activation
Coordinate (and at times lead) both virtual and in-person partner events that create awareness and co-selling opportunities. You’ll also be able to collaborate with the Partner Marketing Manager to execute these events.
Collaborate with Sales team on lead handoff and deal progression
Provide insights to Product on agency feedback, needs, and opportunities
Represent Smile at industry conferences and community events

Fulltime

Strategic Accounts Manager, eCommerce

Therma-Tru

Location:
United States , Smyrna

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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