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The Strategic Account Technology Strategist acts as the Chief Technology Officer, trusted advisor to the client, providing clear technology guidance and leading the integration of Microsoft solutions into customer businesses. This role partners directly with senior decision-makers, including CxOs, to identify opportunities, drive demand generation, and champion digital transformation initiatives. By synthesizing business insights, the strategist orchestrates global teams and resources to deliver alternative solutions aligned with customer needs and Microsoft priorities.
Job Responsibility:
Customer and Industry Insights: Applies deep expertise and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry
Differentiated Value Proposition: Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition
Education and Thought Leadership: Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer’s business transformation
Mapping and Account Planning: Establishes best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives
Technology Sales: Demand Generation and Orchestration: Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning
Technology Strategy Formulation: Creates mid- and long-term multi-horizon technology and business roadmaps for highly prominent, challenging, strategic accounts based on a deep understanding of business and technology priorities and industry landscape
Trusted Advisor: Leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 5+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience
5+ years experience in digital transformation or using technology to drive customer business outcomes
5+ years experience leading technical, support, and/or partner teams within Retail industry
5+ years experience with business stakeholders in Digital, eCommerce, Stores, Supply Chain & Marketing
5+ years of technical sales experience
Understanding Enterprise matrixed organization and processes to get US resources working on customers business outcomes with experience with Microsoft Clouds