Strategic Account Manager Job at Kochava (New York)

Job Description

Kochava provides a unified platform with solutions for advertisers and publishers across the omni-channel advertising ecosystem to link media investments to outcomes. Atlas Performance, part of Kochava, is redefining the future of adtech. We're at the forefront of a brand new category - Supply Performance Systems - empowering publishers and advertisers to maximize value, transparency, and results from their digital inventory. For this role, we are seeking two Strategic Account Managers to support Atlas Performance, Kochava’s real-time, cross-device, outcomes-based measurement and optimization platform. As a Strategic Account Manager, you will be a key member of Kochava’s Revenue team, owning strategic client relationships, driving adoption and expansion, ensuring operational excellence, and supporting long-term account growth and profitability.

Job Responsibility

Product & Platform Expertise: Develop deep expertise across the Atlas Performance suite
Achieve expert-level proficiency in presenting and demoing the platform
Maintain a strong understanding of the product roadmap
Outcomes Measurement & Optimization: Achieve quarterly revenue growth targets
Build and maintain strong relationships with key stakeholders
Own day-to-day account management
Develop a comprehensive understanding of each client’s business
Position outcomes optimization as a core differentiator
Measurable Extension: Partner with publishers and platforms to support RFP responses
Develop media packages
Collaborate with Marketing
Work closely with Ad Operations
Support campaign trafficking, QA, pacing, delivery, and performance monitoring
Implement pixels, postbacks, and conversion tracking
Deliver clear, actionable reporting and insights
Maintain strong operational hygiene
Strategic Account Leadership: Conduct quarterly business reviews
Provide consistent, confident messaging
Drive top-line growth and margin improvement
Monitor account and portfolio health
Support client onboarding
Deliver ongoing training and enablement
Travel: Occasional travel required

Requirements

3–5 years of experience in a client-facing role (account management, customer success, ad operations, or sales support)
Proven track record of achieving KPIs and driving account growth
Strong ability to build and maintain trusted client relationships
Deep familiarity with CTV, digital publishing, and the programmatic ecosystem
Strong analytical and problem-solving skills
Ability to communicate effectively with both operators and executive stakeholders
Solid understanding of the ad tech landscape and measurement ecosystem
Hands-on experience with ad operations, campaign tagging, trafficking, and QA across ad servers, DSPs, and publisher platforms
Proficiency with Salesforce, Asana, Slack, PowerPoint, Excel, and Google Docs
Experience in mobile and/or CTV ad sales, user acquisition, publisher monetization, or related ad tech roles strongly preferred
Exceptional customer service mindset with a proactive, solutions-oriented approach
Strong communication, time management, and negotiation skills
Bachelor’s degree in marketing, business, or a related field required

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Strategic Account Manager

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