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As a Strategic Account Manager at NTT DATA, you will focus on building and nurturing relationships with assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. Your role involves utilizing state-of-the-art tools to understand clients' needs and offer tailored solutions. You will manage relationships, meet revenue targets, and support clients throughout their buying lifecycle.
Job Responsibility:
Building and nurturing relationships with assigned accounts
Ensuring client satisfaction
Driving expansion across all solution areas
Utilizing state-of-the-art tools to understand clients' needs and offer tailored solutions
Managing and growing relationships by leveraging strategic thinking and advanced planning skills
Coordinating with our global network of offices to deliver exceptional client experiences
Meeting revenue and margin targets while minimizing client churn and maximizing retention
Developing and implementing account strategies
Working closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle
Using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts
Analyzing the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets
Acting as the first point of contact, you'll address client issues and ensure consistent client satisfaction
Using your expertise to transform clients' needs into actionable solutions.
Requirements:
Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements
Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth
Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends
Ability to identify and advance opportunities at assigned clients and prospects
Extensive experience in global partner management and sales environments, with a focus on business development
Proficiency in using Salesforce.com or other CrM platforms
Capability to drive alignment to a common vision across multiple stakeholders
A collaborative mindset and the ability to adapt communication styles for diverse audiences
Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals
A bachelor's degree or equivalent in business or a sales-related field.