Strategic Account Manager Jobs

Digital Media Solutions

Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

50000.00 - 60000.00 USD / Year

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Job Description:

The Strategic Account Manager’s primary responsibility is the growth of large accounts within our corporate-sponsored internet lead/calls distribution platform for insurance agents. The position is responsible for the continued development of the program by nurturing, building and growing existing relationships with our top clients on the platform. The focus is to increase the unique agent count while identifying areas of opportunity to strategically increase agent spend and commitment to our platform.

Job Responsibility:

Serve as a trusted account manager and the primary contact for current and new accounts
Regularly input and maintain a wide range of opportunity, activity, and performance data to support accurate pipeline management and strategic account planning
Track and analyze key performance indicators (KPIs), call metrics, and partner engagement data to inform account strategies and drive growth initiatives
Consistently document outreach, opportunities, and engagement efforts to provide visibility into account activity and demonstrate progress toward performance goals
Maintain detailed records of day-to-day actions and strategic touchpoints to highlight the effort behind KPI achievement and support transparent reporting and collaboration
Recruit new business by maintaining a pipeline of active agents as well as winbacks
Create and implement account plans with short-term/long-term goals
Coordinate with multiple departments and teams to ensure objectives and goals are met
Assess, clarify, and validate customer wants, needs, requirements, and goals on a consistent basis
Present to direct supervisor and/or Director weekly breakdowns of the past week's tasks, accomplishments and challenges
Assist in the development of the program by identifying potential growth opportunities

Requirements:

Ability to attend 4+ trade shows and conferences as needed
Ability to self motivate and complete tasks proactively
Proven ability to hit KPIs consistently
Ability to maintain an organized work environment
Outbound/inbound sales and customer service experience
Excellent communication, interpersonal, and organizational skills, with attention to detail
This role may be performed from anywhere in the United States
Proven ability to manage high revenue accounts and generate referrals from those accounts

Nice to have:

3+ years of Customer Success/ Sales experience on internal business platforms
Associate’s degree or Bachelor’s degree
Knowledge and experience working in the insurance lead industry

What we offer:

Wellness and mental health benefits
Remote worker assistance for wellness and home office
Paid Time Off (PTO), holidays and sick time off
Medical, dental and vision insurance
Tax-advantaged healthcare accounts
Financial and income protection benefits (Life insurance, short-term disability, 401(k)

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Strategic Account Manager