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Strategic Account Manager

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Kochava

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Location:
United States , San Francisco ▼

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Strategic Account Manager for Atlas Performance, Kochava’s real-time, cross-device, outcomes-based measurement and optimization platform. A key member of Kochava’s Revenue team, owning strategic client relationships, driving adoption and expansion, ensuring operational excellence, and supporting long-term account growth and profitability.

Job Responsibility:

  • Develop deep expertise across the Atlas Performance suite, including Outcomes Measurement, Outcomes Optimization, and Measurable Extension
  • Achieve expert-level proficiency in presenting and demoing the platform, reporting capabilities, and value proposition
  • Maintain a strong understanding of the product roadmap and evolving customer use cases
  • Achieve quarterly revenue growth targets
  • Build and maintain strong relationships with key stakeholders at strategic Atlas Performance clients, including CTV OEMs, AVOD publishers, RMNs, and programmatic platforms
  • Own day-to-day account management in partnership with clients across agency development, measurement, operations, and analytics teams
  • Develop a comprehensive understanding of each client’s business, portfolio, and goals to identify value-add, upsell, and cross-sell opportunities
  • Position outcomes optimization as a core differentiator for Atlas Performance with both supply-side partners and agency buyers encouraging continuous throughput leveraging optimized audiences
  • Partner with publishers and platforms to support RFP responses and craft performance-driven media plans
  • Develop media packages aligned to tentpole events, seasonal moments, and targeted audience profiles
  • Collaborate with Marketing to inform sales training and onboarding materials
  • Work closely with Ad Operations to plan, set up, and activate campaigns
  • Support campaign trafficking, QA, pacing, delivery, and performance monitoring across ad servers, DSPs, and publisher platforms
  • Implement pixels, postbacks, and conversion tracking to support attribution and optimization
  • Deliver clear, actionable reporting and insights to partners and their clients
  • Maintain strong operational hygiene, documentation, and best practices
  • Conduct quarterly business reviews with senior client stakeholders to reinforce value and drive expansion
  • Provide consistent, confident messaging grounded in strong technical and industry knowledge
  • Drive top-line growth and margin improvement, including contract renewals and commercial renegotiations
  • Monitor account and portfolio health through reporting and performance analysis
  • Support client onboarding from sales handoff through technical activation, ensuring smooth knowledge transfer across teams
  • Deliver ongoing training and enablement to clients, internal teams, and new hires to increase product stickiness
  • Occasional travel required to HQ in Sandpoint, ID as well as key media markets, including Los Angeles, San Francisco, Chicago, Atlanta, and Boston

Requirements:

  • 3–5 years of experience in a client-facing role (account management, customer success, ad operations, or sales support)
  • Proven track record of achieving KPIs and driving account growth
  • Strong ability to build and maintain trusted client relationships
  • Deep familiarity with CTV, digital publishing, and the programmatic ecosystem
  • Strong analytical and problem-solving skills
  • Ability to communicate effectively with both operators and executive stakeholders
  • Solid understanding of the ad tech landscape and measurement ecosystem
  • Hands-on experience with ad operations, campaign tagging, trafficking, and QA across ad servers, DSPs, and publisher platforms
  • Proficiency with Salesforce, Asana, Slack, PowerPoint, Excel, and Google Docs
  • Experience in mobile and/or CTV ad sales, user acquisition, publisher monetization, or related ad tech roles strongly preferred
  • Exceptional customer service mindset with a proactive, solutions-oriented approach
  • Strong communication, time management, and negotiation skills
  • Bachelor’s degree in marketing, business, or a related field required

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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