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DS Smith Logo DS Smith · Sales

Strategic Account Manager

Romania, Bucharest · Job Posted February 17, 2026
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Job Description

We are looking to hire an experienced Strategic Account Manager to maintain solid relationships with the company's key customers. The Strategic Account Manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions, and training workshops. You are able to develop relationships with potential clients. As a successful as a Strategic Account Manager, you can analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional Strategic Account Manager will be able to manage multiple key accounts without compromising on the quality of services provided.

Job Responsibility

  • Developing and sustaining solid relationships with key customers
  • Acting as the main point of contact between key clients and internal teams
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to meet key client needs
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders
  • Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions
  • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals

Requirements

  • Bachelor's degree in business administration, Finance, Sales, or a related field
  • Proven experience in strategic account management - minimum 2 years
  • Measurable client portfolio
  • Proficient in all Microsoft Office applications
  • The ability to build rapport with key clients
  • The ability to handle multiple client accounts
  • Strong negotiation and leadership skills
  • Exceptional customer service skills
  • Excellent communication skills
  • Business, finance, and project management knowledge
  • Economics and marketing knowledge
  • English skills - B1/B2
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