Strategic Account Manager Jobs

Instawork

Location:
United States, New York

Category:
Sales

Contract Type:
Not provided

Salary:

110000.00 USD / Year

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Job Description:

Instawork, a digital marketplace that connects local businesses with skilled hourly professionals across the U.S., is seeking a Strategic Account Manager–Enterprise Light Industrial with a proven track record of success to join our rapidly growing team. Reporting to the Director of Strategic Accounts, this role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners. As a Strategic Account Manager, you’ll work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You’ll serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners.

Job Responsibility:

Drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units
Own the full sales cycle for new use cases and expansions within existing accounts
Build and execute strategic account plans, identifying opportunities to expand share of wallet, create repeatable success stories, and align our solutions with partner priorities
Deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes
Lead executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment
Serve as the voice of the customer by providing feedback to internal teams to improve Instawork’s products and services
Stay current on industry trends in warehousing, logistics, and supply chain operations, using that expertise to consult and guide partner strategies
Manage complex, cross-functional projects with internal and external stakeholders to ensure successful adoption of Instawork’s solutions.

Requirements:

5+ years working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or third-party logistics (3PL) organizations
Proven track record in sales, account expansion, and revenue growth—not just retention—through new use cases, cross-sells, or large-scale adoption
Experience in a consulting capacity (either in-house or at a firm) with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses
3+ years selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations
Ability to forge strong, trust-based relationships with executives, operators, and decision-makers within warehousing and logistics companies
Adept at using data and industry insights to identify opportunities, build business cases, and drive expansion strategies
A results-driven professional who thrives in a fast-paced environment, balancing relationship management with revenue accountability
Executive presence and excellent communication skills, with the ability to influence at all levels of an organization
Works well cross-functionally, sharing partner feedback and contributing to a culture of success
Willingness to travel (~33%) to meet with enterprise partners onsite.

What we offer:

A variety of medical, dental, and vision plans with coverage beginning on the date of hire
Flexible paid time off
At least 8 paid company holidays annually
Phone stipend
Commuter stipend
Supplemental pay on qualified leaves
Employee health savings accounts (HSA) contribution
Flexible spending plans
401K plan
Perkspot - discount program through Lumity
Eligible for equity in the form of stock options

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Strategic Account Manager