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Strategic Account Manager

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Bloomreach

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Location:
United Kingdom

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Strategic Account Manager to manage a significant portion of the Content Business Unit’s portfolio including key Enterprise clients such as Capital One, Hilton, Ahold Delhaize & Victorias Secret. The job of Account Manager is to: Own the relationship with key accounts and key partners; Ensure renegotiation of contracts at or ahead of the point of renewal; Identify and execute upsell and cross sell opportunities.

Job Responsibility:

  • Act as the “CEO” of your customer book of business, responsible for driving Bloomreach revenue growth with successful renewals, upsells and services growth
  • Leverage your business acumen to analyze key account metrics, develop strong customer relationships (IT, Marketing) & understand customer goals
  • Executing on expansion opportunities within your portfolio of clients that are a part of a large corporate group or government
  • Use your digital technology experience to understand and discuss complex products and identify ways to optimize product performance
  • Proactively own and execute renewals in key accounts
  • Respond to or assist partners with RFP’s, bids and other tenders to grow our footprint at our install base and with potential new customers
  • Lead business planning and quarterly review process as well as regular pipeline review and forecasting activities
  • Succeed in a team selling environment, partnering with Professional Services for maximum account penetration and coverage (Brand and Geographic)
  • Consistently forecast monthly and quarterly performance within a 10% margin of error from actual bookings
  • Stay abreast of industry changes and trends
  • Confidently communicate the Content value proposition
  • Negotiate deals and contracts at various levels within the targeted account, with primary focus/importance on “C” and enterprise level negotiations
  • Budget responsibility for Travel and Entertainment to maximise your book of business

Requirements:

  • 7+ years of quota carrying experience in selling software or software-as-a-service (SaaS), or in Digital agency where Enterprise Website design and build projects have been a core revenue stream
  • Good knowledge of Digital Marketing including necessary and supplementary technologies for websites to function optimally
  • Strong understanding of account planning and leveraging an ecosystem, including partners, internal stakeholders, execs, and others to meet objectives
  • Able to successfully negotiate and close deals at C-level
  • Sales is an important component of this role. Must be a professional enterprise seller with a proven history of hitting and exceeding quota. Knowledge and use of CRM and forecasting tools is required
  • A great team player who takes the lead in driving initiatives, working across teams (Product Management, Services, Inside Sales, Field Sales, Engineering, Marketing) and structuring approaches to sales opportunities
  • Detail oriented, relationship-building skills, and a focus on a high level of customer service
  • Excellent written and verbal communication skills, including high calibre presentation skills
What we offer:
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach available
  • Leader Development Program
  • $1,500 professional education budget annually
  • Employee Assistance Program with counselors
  • Subscription to Calm app
  • ‘DisConnect’ days with additional day off each quarter
  • Facilitated sports, yoga, and meditation opportunities
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers
  • Restricted Stock Units or Stock Options
  • Company performance bonus
  • Employee referral bonus of up to $3,000
  • Bloomversaries - work anniversary celebrations

Additional Information:

Job Posted:
December 26, 2025

Work Type:
Remote work
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