Strategic Account Manager (SME)

We are seeking a high-energy, results-driven Strategic Account Manager (SME) to join our team. This role offers a unique opportunity to become a founding member of our growing Airwallex team in France, specifically focused on scaling our high-growth SME accounts. In this role, you will be responsible for a strategic portfolio of 50+ SME accounts recently signed by our Sales team. Your mission is to drive expansion, maximize Net Revenue Retention (NRR), and ensure deep product adoption. This role requires extreme efficiency and a sharp eye for upsell opportunities. You will act as a bridge between your customers and our product, ensuring that our technical solutions solve real-world business challenges. Furthermore, you are a product-obsessed and revenue-minded Fintech enthusiast. You are driven by impact and KPIs, but you also love getting into the weeds of how a product works. You possess the ability to navigate a dense portfolio by identifying which accounts hold the highest growth potential through deeper product integration.