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Our clients are large, complex employers trying to make healthcare actually work for their people and that’s not easy. This role is how we deliver on that promise. You’re the person making sure clients don’t just buy Personify Health they get real value from it. That means stronger engagement, better outcomes, and solutions that actually fit how their business operates. It’s also where growth happens. Retention, expansion, deeper partnerships ,it all runs through this role.
Job Responsibility:
Own a portfolio of large, strategic employer clients and drive retention + expansion growth
Build real relationships with stakeholders — from day-to-day contacts to executive leaders
Lead renewals end-to-end: strategy, positioning, negotiation, and close
Identify opportunities to expand into new populations, products, and lines of business
Turn client goals and challenges into clear, actionable account plans
Lead business reviews that go beyond reporting — using data to guide strategy and next steps
Translate health data, claims insights, and engagement trends into meaningful recommendations
Partner cross-functionally (product, clinical, operations) to deliver for your clients
Keep a tight handle on pipeline, forecasting, and deal execution in Salesforce
Stay ahead of risks — whether it’s client satisfaction, contract obligations, or renewal health
Requirements:
8+ years in account management, sales, or client leadership — ideally in healthcare or digital health
Experience working with large, complex employer clients
Strong understanding of employee benefits, self-funded plans, and the healthcare ecosystem
Proven ability to retain and grow accounts (renewals + expansion)
Comfortable leading executive-level conversations and influencing decision-makers
A consultative mindset — you ask the right questions and connect solutions to real problems
Confidence working with data and using it to tell a story or shape strategy
Ability to navigate complexity — internally and with clients
Familiarity with tools like Salesforce and Microsoft Office
What we offer:
Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health