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Ready to Drive Revenue Growth Through Strategic TPA Client Partnerships? Revenue growth in TPA account management isn't about pushing products—it's about building trusted partnerships where clients see expansion as strategic opportunity, not sales pitch. As our Strategic Account Executive, you'll own reliable revenue and expansion targets through complex renewals and strategic sales efforts with existing Third Party Administration clients. You'll establish executive-level credibility, identify client objectives proactively, and develop actionable plans that translate relationship depth into material ARR growth across additional populations, lines of business, and services. Your consultative approach and TPA domain expertise directly determine whether clients renew as satisfied customers or loyal partners who expand their investment year after year.
Job Responsibility:
Drive revenue growth: Own reliable revenue and expansion targets, supporting all aspects of complex renewals and expansion sales efforts including Salesforce pipeline management, RFP proposals, negotiations, and contract oversight
Build executive relationships: Establish rapport and credibility with account stakeholders at all organizational levels through consistent executive presence, depth of domain knowledge, and diligent preparation
Provide strategic consultation: Proactively identify and understand client objectives, challenges, and leadership priorities while uncovering barriers and developing actionable, client-specific strategic plans
Deliver thought leadership: Develop and deliver presentations including business reviews, executive reporting, strategic planning, product capability overviews, and research presentations that derive insights from data
Ensure client satisfaction: Support positive client satisfaction scores and provide oversight for proactive action plans required to maintain positive relationships and secure reference-ability
Monitor contract compliance: Confirm all client contractual obligations are met while communicating any contractual risks to appropriate Personify Health management
Lead internal communications: Maintain ongoing and consistent leadership and stakeholder communications regarding client feedback, status, and strategic action plans for your book of business
Partner with Account Management: Collaborate with assigned Account Managers to ensure seamless client service, aligned strategy execution, and shared accountability for client success
Requirements:
Bachelor's degree or equivalent in related discipline
8+ years experience in sales and/or client success roles in health insurance, employee benefits, healthcare industry, or related field
TPA experience required
Direct experience with client management, benefits strategy management, data analytics, health promotion research, or related sales experience
Proven track record handling complex situations, delivering renewals, and increasing lines of business on existing clients
Solid understanding of employee benefits and managed care products, self-funded business, and labor community
Knowledge of pharmacy and stop loss underwriting and pricing disciplines
Proficiency with Microsoft Office Suite and Salesforce
Experience with complex RFP proposals, negotiations, and contract oversight
Strong presentation and business review capabilities
Understanding of US healthcare ecosystem and employer-sponsored coverages
What we offer:
Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions
Unlimited PTO
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health