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A Strategic Account Executive is the senior sales leader who owns Microsoft’s most critical customer relationship, driveing multi‑year AI and cloud transformation at CxO level. This is an exciting role which goes beyond transactional selling - it is about long‑term strategic partnership, executive influence, and orchestrating “One Microsoft” to deliver customer outcomes at scale. The Professional Services team are looking to hire an exceptional Account Executive to lead the Microsoft relationship with one of the top UK‑based business process outsourcing (BPO) and professional services clients. This organisation partners with Microsoft to run large, complex operational services on behalf of governments and enterprises, leading with digital, cloud and AI.
Job Responsibility:
Manages the development and application of a mature/dynamic multi-year customer account plan based on proven methodologies to manage a sustainable, long-term business portfolio.
Leads strategies for the assigned account that yield high-volume sales and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts.
Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers.
Leads efforts with key internal and external partners and business including vertical industry partners with technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, tailored account plans to grow sales and partner impact.
Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions.
Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners.
Leverages internal network of industry experts to strengthen knowledge of the industry, competitors and customer business priorities.
Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights.
Proactively elevates stakeholder relationships and uses Microsoft sales strategies through multiple levels of the customer's organization to secure buy-in and execution.
Orchestrates high-impact solutions that enable digital transformation for assigned accounts and drive outcomes that create business value for customers.
Orchestrates the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome.
Leverages understanding of customer business and engages Microsoft decision makers to drive customer's strategy, goals, and optimization.
Earns and maintains status as a trusted advisor to C-level business decision makers of the assigned account by bringing innovative ideas and leveraging industry expertise.
Creates and qualifies new opportunities by identifying strategic opportunities within accounts and guiding the customer on how to best identify new opportunities.
Uses business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions.
Articulates Microsoft's and partners' point of view and creates deep connections with decision makers throughout multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation.
Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer.
Engages in strategic discussions by articulating ideas to evolve and facilitate evolution of customer business model, using Microsoft capabilities to solve customer's complex business problems.
Requirements:
Significant years of enterprise sales experience
Deep industry expertise & insight on AI transformation
Proven ability to operate at CEO / Board level
Strong commercial and negotiation capability in closing large, complex deals
Exceptional orchestration and stakeholder leadership skills
Proven success working in team-oriented environments, with the flexibility to navigate dynamic landscapes and perform under pressure.
Capacity to manage competing priorities and adapt quickly to evolving customer needs and organizational objectives.
Nice to have:
Bachelor's degree OR Postgraduate qualifications in relevant subject
Proven track record of helping win substantial business process outsourcing contracts in the UK&I
Proven track record of leveraging Cloud & AI to win breakthrough competitive wins
Network and experience of successfully influencing C-level stakeholders to win critical sales campaigns