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In the role of Strategic Account Executive, your primary responsibility is to deliver annual revenue growth through renewal of existing contracts and expansion of additional populations/lines of business, products and services. The portfolio is focused on Health Plan and Distributor client(s), within the Wellbeing book of business. Annual goals are determined by Personify Health Leadership.
Job Responsibility:
Build rapport and establish credibility with account stakeholders at all levels of the client organization through consistent executive presence, depth of domain knowledge and diligent preparation
Proactively identify and understand client objectives, challenges and leadership priorities, confidence in regulatory issues that affect benefit plans, uncover barriers and develop actionable, client specific strategic plans to ensure Personify Health is aligned to support and maximize client satisfaction, success and ROI
Ownership of reliable retention revenue and expansion targets that translate your deep relationships into material value and ARR growth. This includes supporting all aspects of complex renewals and expansion sales efforts, including Salesforce pipeline management, RFP proposal, negotiations and contract oversight.
Support positive client satisfaction and provide oversight for any proactive action plans required to maintain positive scores and secure reference ability for your clients
Development and delivery of presentations supporting primary responsibilities
business reviews including deriving insights from data and helping clients plan future direction with insights into their health claims, executive reporting and strategic planning, product capability and roadmap overviews, research and thought-leadership presentations.
Monitor and confirm all client contractual obligations are being met and communicate any contractual risks to appropriate Personify Health management
Ongoing and consistent leadership and internal stakeholder communications regarding client feedback, status and strategic action plans for your book of business
Requirements:
8+ years experience of Sales and/or Account Management experience along with health industry required
Wellbeing, population health, navigation, digital health, or related field
Solid understanding of employee benefits and self-funded business
Proven to develop and maintain a high level of expertise in account service/consultative selling techniques, product knowledge, Proven ability to handle complex situations, deliver renewals, increase lines of business on existing clients
Direct experience with client management, benefits strategy management, data-analytics, health promotion research or related sales experience required
Excellent knowledge and skill using Microsoft Office Suite and Salesforce
What we offer:
health, dental, vision, mental health and other benefits