Strategic Account Executive Job at Microsoft Corporation (Washington D.C.)

Job Description

Drives a dynamic, outcome‑based customer plan aligned to Microsoft’s customer engagement and cloud value frameworks to grow a durable, long‑term portfolio. Orchestrates Microsoft, partners, and industry stakeholders to influence the broader ecosystem and unlock systemic impact. Builds trusted, executive‑level relationships to shape strategic direction, accelerate adoption, and move business metrics that matter. Expands influence across the customer organization by aligning solutions to mission priorities and scaling success into new workloads and business areas. Proactively identifies customer risks, removes friction, and leads recovery actions to ensure a world‑class end‑to‑end experience.

Job Responsibility

Leads strategy development that clearly articulates the business value of Microsoft’s cloud, AI, and industry solutions
Activates Microsoft’s internal and partner ecosystem to deliver differentiated solutions
Manages the development and application of a mature/dynamic multi-year customer account plan
Leads strategies for the assigned account that yield high-volume sales and open new opportunities
Proactively solicits feedback on additional needs, products, and features
Demonstrates a strong understanding of the customer's business model
Leads efforts with key internal and external partners
Proactively expands strategic network of key internal and external partners
Orchestrates the execution of strategies for the assigned account
Leverages internal network of industry experts to strengthen knowledge
Proactively develops a strong, comprehensive understanding of customer's business needs
Proactively elevates stakeholder relationships
Orchestrates high-impact solutions that enable digital transformation
Owns the development of strategies that showcase the value added by Microsoft's innovative cloud offerings
Orchestrates the creation of long-term strategies aimed at building loyalty
Anticipates issues/risks on customer satisfaction
Builds trust and loyalty with the customer
Leverages understanding of customer business and engages Microsoft decision makers
Earns and maintains status as a trusted advisor to C-level business decision makers
Creates and qualifies new opportunities by identifying strategic opportunities
Uses business cases to develop and present compelling value proposition presentations
Articulates Microsoft's and partners' point of view and creates deep connections
Leverages unique, strategic, industry-focused business insights
Engages in strategic discussions by articulating ideas to evolve and facilitate evolution of customer business model

Requirements

Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry and/or driving digital transformation OR 13+ years experience in working in an industry and/or driving digital transformation OR equivalent experience
6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives
8+ years experience closing large, complex agreements/deals
U.S. citizenship verification required
Must pass Microsoft Cloud background check upon hire/transfer and every two years thereafter

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Strategic Account Executive

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