Strategic Account Executive, PagerDuty

PagerDuty

Location:
United States, San Francisco

Category:
Sales

Contract Type:
Employment contract

Salary:

160000.00 - 185000.00 USD / Year

Save Job

Apply Position

Job Description:

Strategic Account Executive role at PagerDuty selling SaaS products to Enterprise accounts, focusing on strategic Global 2000 accounts with approximately 6 accounts. The role involves driving sales growth through consultative sales approach and delivering exceptional sales experiences to customers.

Job Responsibility:

Value Selling - focus on highlighting the unique PD value and benefit our products and services can provide to a customer
Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes
Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends
Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives
Negotiate positive business outcomes with existing customers for PagerDuty
Managing and closing complex, multi-product sales cycles for Fortune 500 accounts
Conducts consistent and effective conversations with the senior-level executives (SVP+)
Strong presentation skills verbally and visually by customizing content and slides
Encourages positive conversations between existing customers and sales teams
Planning - Mapping out your territory assignment, priority account targets
Utilize historical data and market trends to provide accurate forecasts to management
Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view
Create effective strategies and qualify opportunities within accounts
Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)
Proactively engages internal resources and partners

Requirements:

12+ years field sales experience, preferably in software sales / SaaS sales
6+ years of experience expanded into new areas of existing accounts
Strategic Account Management experience with Fortune 500 companies
Experience selling to C-level executives
Sold in a multi-product selling environment before
Travel expectations around 30%

Nice to have:

Effective time management, complex deal management, account planning, and analytical skills
Consistent track record of exceeding sales targets
Self-sufficient with the ability to work independently and collaboratively
Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)

What we offer:

Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
August 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Strategic Account Executive