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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Serve as the senior level liaison for PBM clients within the Employer-Coalition Business Unit
Lead the strategic account team as the quarterback with full ownership for client satisfaction and service delivery
Develop strong internal and client relationships through proactive interactions and strong communication skills
Work collaboratively with internal teams including medical, account management, clinical, product, operations, and underwriting
Utilize consultative selling skills to recommend CVS Health solutions to meet key client needs and influence client up-sell opportunities
Develop and deliver quarterly and annual reporting to clients on their drug trend, financial performance, and client cost-saving opportunities
Formulate responses to Request for Proposals (RFPs) through collaboration with primary internal partners
Execute client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs
Requirements:
7+ years of related work experience
3 years of cumulative Account Management or equivalent client-facing experience in healthcare
Must possess a valid and current driver’s license
Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured
Bachelors Degree or equivalent experience required
Nice to have:
PBM Account Manager or Account Executive experience managing complex relationships
Proficiency in Word, Excel, PowerPoint
What we offer:
Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching