Strategic Account Executive, PagerDuty

PagerDuty

Location:
United Kingdom, London

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

PagerDuty is seeking a Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director and exhibit all characteristics associated with a high performance sales culture, specifically leading and managing a pipeline of new business expansion opportunities within existing accounts to deliver results against sales targets.

Job Responsibility:

Value Selling - focus on highlighting the unique PD value and benefit our products and services can provide to a customer
Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes
Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends
Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives
Negotiate positive business outcomes with existing customers for PagerDuty
Managing and closing complex, multi-product sales cycles in the Global 2000 segment
Conducts consistent and effective conversations with the senior-level executives (SVP+)
Strong presentation skills verbally and visually by customising content and slides
Planning - Mapping out your territory assignment, priority account targets
Utilize historical data and market trends to provide accurate forecasts to management
Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities
Create effective strategies and qualify opportunities within accounts
Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)
Proactively engages internal resources and partners at the right time

Requirements:

12+ years field sales experience, preferably in software sales / SaaS sales
6+ years of experience expanded into new areas of existing accounts
Strategic Account Management experience with Fortune 500 companies
Experience selling to C-level executives
Sold in a multi-product selling environment before
Travel expectations around 30%

Nice to have:

Effective time management, complex deal management, account planning, and analytical skills
Consistent track record of exceeding sales targets
Self-sufficient with the ability to work independently and collaboratively
Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)

What we offer:

Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
September 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Strategic Account Executive