Strategic Account Executive, PagerDuty

PagerDuty

Location:
United States

Category:
Sales

Contract Type:
Employment contract

Salary:

160000.00 - 185000.00 USD / Year

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Job Description:

Strategic Account Executive role at PagerDuty, a global leader in digital operations management. The role involves driving new business and supporting key strategic accounts by embracing PagerDuty's commitment to 'Champion the Customer,' delivering exceptional sales experiences by identifying challenges in customers' environments and transforming them into business-driven perspectives.

Job Responsibility:

Engage, influence, and foster relationships with individuals at various levels within organizations
Drive digital transformation strategy with leading enterprise customers
Lead cross-functional account team in developing and implementing detailed account plans/strategies
Collaborate with teams such as Marketing, Solution Consulting, Customer Success, Business Value, BDRs, and Strategic Alliance teams
Identify challenges in customers' environments and develop business-oriented perspective
Generate revenue by selling, managing, and cultivating existing client relationships
Sell to greenfield accounts
Establish executive alignments and foster broad relationships
Navigate hybrid business approach combining transactional sales model with strategic deal selling
Prioritize opportunities and coordinate with internal team
Exceed monthly, quarterly, and annual quotas
Utilize sales methodology and processes for lead management and sales forecasting
Commit to pipeline generation and conduct thorough account research

Requirements:

At least 7 years of outside software sales experience
3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred)
Able to demonstrate methodology to prospect and build pipeline independently
Demonstrated track record of hitting and exceeding sales targets
Experience leading large and complex sales cycles within Global 2000 Enterprises
Ability to understand customers' needs and translate them into tailored solutions
Strong presentation, verbal, and written communication skills

Nice to have:

Advanced knowledge around DevOps, IT Ops and Platform Engineering
Familiarity with MEDDICC and Command of the Message
Strong technical expertise
Understanding of engineering culture
Ability to connect with customers
Bachelor's Degree or higher

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
November 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Strategic Account Executive