Strategic Account Executive, PagerDuty

PagerDuty

Location:
United States, San Francisco

Category:
Sales

Contract Type:
Employment contract

Salary:

160000.00 - 185000.00 USD / Year

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Job Description:

PagerDuty seeks a dynamic Strategic Account Executive with a proven track record in acquiring new business and expanding existing accounts. This hybrid role is perfect for an experienced SaaS sales professional who thrives in a high-performance culture, excels at building long-term relationships, and can balance the pursuit of new logos with nurturing existing strategic accounts. In this role, you will report to the Regional Sales Director and drive sales growth within a select group of new and existing strategic Global 500 accounts.

Job Responsibility:

Value Selling & Strategic Account Growth: Position PagerDuty's value by emphasizing the strategic impact and business outcomes our products can deliver
Identify and align with stakeholders' big problems and strategic goals within new and existing accounts
Develop and execute strategic plans to grow accounts by anticipating customer needs
Build long-term strategies for account growth
Sales Effectiveness: Establish and nurture genuine, consultative relationships with new prospects and existing customers
Drive complex, multi-product sales cycles that span net-new business acquisition and account expansion
Conduct executive-level discussions (SVP and above)
Deliver compelling, customized presentations
Sales Execution & Relationship Management: Ensure accurate forecasting, effective pipeline management, and consistent execution
Engage internal resources—such as marketing, alliances, and BDR teams—proactively to support prospecting efforts
Planning & Prospecting: Develop a territory strategy that balances the acquisition of new logos with the growth of existing accounts
Leverage historical data and market trends to build accurate sales forecasts
Utilize inbound and outbound prospecting strategies to develop new business opportunities

Requirements:

10+ years of field sales experience with a strong software/SaaS sales background
6+ years of experience expanding existing accounts and developing new business within enterprise accounts
Proven success in Strategic Account Management with Fortune 500 companies
Experience selling to C-level executives, with the ability to navigate complex organizational structures
Experience in multi-product selling environments
Ability to travel approximately 30%

Nice to have:

Strong time management, deal management, account planning, and analytical skills
A consistent track record of exceeding sales targets across acquisition and account expansion
Proven ability to work independently and collaboratively, driving results across diverse teams
Familiarity with sales methodologies such as MEDDICC, SPIN, Challenger Sales, or Command of Message

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
October 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Strategic Account Executive