Strategic Account Executive, PagerDuty

PagerDuty

Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

160000.00 - 185000.00 USD / Year

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Job Description:

PagerDuty is seeking a Strategic Account Executive to join our dynamic and customer-focused team! We are looking for a talented sales professional experienced in enterprise, multi-product SaaS software, who will uncover and close PagerDuty product and service opportunities. In this role, you will have the opportunity to drive new business and support our key strategic accounts by embracing PagerDuty's commitment to 'Champion the Customer.'

Job Responsibility:

Leading a cross-functional account team in developing and implementing detailed account plans/strategies to expand existing relationships and acquire new customers
Maintaining a keen focus on identifying challenges in customers' environments and developing a business-oriented perspective that motivates them to take action in addressing those challenges
Generating revenue by selling, managing, and cultivating existing client relationships, and by selling to greenfield accounts
Continuously connecting the dots within your account base to establish executive alignments, foster broad relationships, and engage with targeted teams and leadership
Demonstrating the ability to navigate a hybrid business approach that combines a frictionless, transactional sales model with a strategic, large deal selling motion, depending on the situation
Prioritizing opportunities and coordinating with your internal team to provide exceptional customer experiences and ensure 100% satisfaction
Exceeding monthly, quarterly, and annual quotas
Utilizing our sales methodology and processes effectively for lead management and sales forecasting
Committing to pipeline generation and conducting thorough account research

Requirements:

At least 7 years of outside software sales experience, which includes 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred)
Able to demonstrate methodology to prospect and build pipeline independently and a demonstrated track record of hitting and exceeding sales targets
Experience leading large and complex sales cycles within Global 2000 Enterprises, with the ability to understand customers’ needs and translate them into tailored solutions
Strong presentation, verbal, and written communication skills

Nice to have:

Advanced knowledge around DevOps, IT Ops and Platform Engineering
Familiarity with MEDDICC and Command of the Message
Strong technical expertise, understanding of engineering culture, and the ability to connect with customers
Bachelor’s Degree or higher is preferable

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
November 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Strategic Account Executive