Strategic Account Executive, PagerDuty

PagerDuty

Location:
United States, New York

Category:
Sales

Contract Type:
Employment contract

Salary:

160000.00 - 185000.00 USD / Year

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Job Description:

PagerDuty is seeking a Strategic Account Executive to join its dynamic and customer-focused team. This role focuses on uncovering and closing product and service opportunities, supporting strategic accounts, and driving digital transformation with enterprise customers. Responsibilities include leading cross-functional account teams, driving revenue growth, and fostering relationships across organizations.

Job Responsibility:

Engaging, influencing, and fostering relationships with individuals at various levels within organizations, including individual contributors, mid-level management, and C-suite executives
Leading a cross-functional account team in developing and implementing detailed account plans/strategies
Maintaining a focus on identifying challenges in customers' environments and developing solutions
Generating revenue by selling, managing, and cultivating client relationships
Establishing executive alignments, fostering relationships, and engaging targeted teams
Navigating a hybrid business approach to balance transactional and strategic sales motions
Prioritizing opportunities and coordinating internal teams
Exceeding monthly, quarterly, and annual quotas
Utilizing sales methodology for lead management and forecasting
Committing to pipeline generation and thorough account research

Requirements:

At least 7 years of outside software sales experience, which includes 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred)
Able to demonstrate methodology to prospect and build pipeline independently and a demonstrated track record of hitting and exceeding sales targets
Experience leading large and complex sales cycles within Global 2000 Enterprises, with the ability to understand customers’ needs and translate them into tailored solutions
Strong presentation, verbal, and written communication skills

Nice to have:

Advanced knowledge around DevOps, IT Ops and Platform Engineering
Familiarity with MEDDICC and Command of the Message
Strong technical expertise, understanding of engineering culture, and the ability to connect with customers
Bachelor’s Degree or higher is preferable

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave - 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off - 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
November 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Strategic Account Executive