Strategic Account Executive, Regional Accounts Job at One Call

Job Description

Advanced professional role, serving clients by identifying and providing product-based solutions to satisfy their unique needs. Sells products and/or services and manages relationships with existing named accounts to ensure satisfaction, alignment of One Call’s Workers Compensation Strategy with One Call’s Corporate Strategy, account retention, and continued revenue growth. Assigned to large, complex, high visibility, strategic, or tactically important accounts. Determines methods and procedures towards strategic initiatives and may coordinate activities of other personnel.

Job Responsibility

Meets with current and future customers to review product portfolio and create custom solutions based on need and desired outcome
Provides product service or technical information by answering customer questions or requests, RFPs, or RFQs
May negotiate contract terms and close sales by agreeing to terms and conditions
Prepares custom presentations and reports for head office and keeps customer records
Attends sales calls or on-site visits, and reviews quotes/proposals
Provides product feedback to appropriate stakeholders and development teams based on client input
May ensure that post-sales support or implementation services meet customer expectations
Serves as a leader of authority with expert-level knowledge in one or more areas
Makes authoritative decisions and recommendations
Plans, organizes, & guides projects as needed
May be called on to consult in other areas
Works to achieve assigned sales quota
Demonstrates product and industry knowledge including various solutions, market strategies, and competitive intelligence
Ensures accurate forecasting and pipeline management as well as accurate content and certification of information in sales software for assigned clients
Implements account coverage methodologies that ensure 100% renewal rates of current One Call clients
Identifies and reports “at risk” clients and escalates to executive management
prepares, implements and executes “at risk” plan

Requirements

A BS/BA degree from an accredited college/university
MBA or advanced degree in related field of study preferred
A minimum of 5 years of sales solutions engineering/architecture experience required
10 years preferred
Good understanding of One Call products and services
General knowledge of workers’ compensation industry
Communicates ideas both verbally, in written form and via presentation in a clear, concise, and professional manner appropriate to audience including executive levels
Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
Ability to show established track record of involvement in industry trade groups preferred
Ability to work both independently and in a team environment
Expert knowledge of Microsoft Office suite of applications, CRM software, and data visualization tools
Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply

Nice to have

MBA or advanced degree in related field of study
10 years of sales solutions engineering/architecture experience preferred
Established track record of involvement in industry trade groups preferred

What we offer

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

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