Strategic Account Executive, CX Solutions Job at Distyl AI

Job Description

As an Strategic Account Executive, CX Solutions, you will own a small number of strategic enterprise accounts and lead complex, high-value sales cycles focused on selling Distyl’s Customer Experience (CX) solution offerings. You will sell packaged, outcome-driven CX solutions, including conversational commerce, agent assist, next-best-action, personalization, and proactive retention to CX, Operations, and Technology executives at Fortune 1000 companies. This is a quota-carrying role for a top-performing enterprise seller who thrives in category-defining environments and is comfortable closing multi-million-dollar CX transformation deals with senior executives.

Job Responsibility

Own and close complex, multi-stakeholder enterprise deals for Distyl’s CX solution offerings
Lead long-cycle sales processes involving CX, Operations, IT, Data, and Security stakeholders
Sell solutions tied to measurable CX and revenue outcomes
Position and sell a defined set of Customer Experience solutions
Guide customers through structured discovery that maps CX pain points to specific Distyl solution offerings
Build trusted relationships with senior executives (SVP/VP CX, COO, CIO, CDO)
Run executive-level conversations focused on outcomes, ROI, and operational impact
Shape solution scope, success metrics, and commercial terms in partnership with Solutions, Product, and Implementation teams
Navigate procurement, security, and legal processes to close high-ACV, multi-year CX solution deals
Expand strategic accounts by selling additional CX solution modules and follow-on use cases
Partner closely with delivery teams to ensure outcomes translate into expansion, renewals, and customer references
Maintain a strong point of view on the CX AI landscape, competitive positioning, and buyer priorities
Feed market feedback into CX solution packaging, pricing, and GTM strategy

Requirements

8–12+ years of enterprise sales experience in AI, SaaS, cloud or data platforms
Proven success as a Majors / Strategic Account Executive or Account Director closing $1M+ ACV deals
Established credibility with enterprise buyers in CX
Experience selling into Customer Experience, contact center, or customer operations organizations
Strong track record of new logo acquisition and expansion in large enterprises
Comfortable selling defined solutions that combine product, platform, and implementation
Exceptional discovery, storytelling, and negotiation skills
Able to operate independently while collaborating closely with founders and cross-functional teams

Nice to have

Selling contact center or CX solutions into healthcare, insurance, or other regulated industries
Experience navigating security, compliance, and data governance constraints in enterprise environments
B2B or B2B2C contact center or customer operations

What we offer

100% covered medical, dental, and vision for employees and dependents
401(k) with additional perks (e.g., commuter benefits, in‑office lunch)
Access to state‑of‑the‑art models, generous usage of modern AI tools, and real‑world business problems
Ownership of high‑impact projects across top enterprises
A mission‑driven, fast‑moving culture that prizes curiosity, pragmatism, and excellence
Commission
Meaningful equity

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