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Strategic Account Executive, CX Solutions

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Distyl AI

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Location:
United States

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Category:
Sales

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Contract Type:
Not provided

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Salary:

150000.00 - 200000.00 USD / Year
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Job Description:

As an Strategic Account Executive, CX Solutions, you will own a small number of strategic enterprise accounts and lead complex, high-value sales cycles focused on selling Distyl’s Customer Experience (CX) solution offerings. You will sell packaged, outcome-driven CX solutions, including conversational commerce, agent assist, next-best-action, personalization, and proactive retention to CX, Operations, and Technology executives at Fortune 1000 companies. This is a quota-carrying role for a top-performing enterprise seller who thrives in category-defining environments and is comfortable closing multi-million-dollar CX transformation deals with senior executives.

Job Responsibility:

  • Own and close complex, multi-stakeholder enterprise deals for Distyl’s CX solution offerings
  • Lead long-cycle sales processes involving CX, Operations, IT, Data, and Security stakeholders
  • Sell solutions tied to measurable CX and revenue outcomes
  • Position and sell a defined set of Customer Experience solutions
  • Guide customers through structured discovery that maps CX pain points to specific Distyl solution offerings
  • Build trusted relationships with senior executives (SVP/VP CX, COO, CIO, CDO)
  • Run executive-level conversations focused on outcomes, ROI, and operational impact
  • Shape solution scope, success metrics, and commercial terms in partnership with Solutions, Product, and Implementation teams
  • Navigate procurement, security, and legal processes to close high-ACV, multi-year CX solution deals
  • Expand strategic accounts by selling additional CX solution modules and follow-on use cases
  • Partner closely with delivery teams to ensure outcomes translate into expansion, renewals, and customer references
  • Maintain a strong point of view on the CX AI landscape, competitive positioning, and buyer priorities
  • Feed market feedback into CX solution packaging, pricing, and GTM strategy

Requirements:

  • 8–12+ years of enterprise sales experience in AI, SaaS, cloud or data platforms
  • Proven success as a Majors / Strategic Account Executive or Account Director closing $1M+ ACV deals
  • Established credibility with enterprise buyers in CX
  • Experience selling into Customer Experience, contact center, or customer operations organizations
  • Strong track record of new logo acquisition and expansion in large enterprises
  • Comfortable selling defined solutions that combine product, platform, and implementation
  • Exceptional discovery, storytelling, and negotiation skills
  • Able to operate independently while collaborating closely with founders and cross-functional teams

Nice to have:

  • Selling contact center or CX solutions into healthcare, insurance, or other regulated industries
  • Experience navigating security, compliance, and data governance constraints in enterprise environments
  • B2B or B2B2C contact center or customer operations
What we offer:
  • 100% covered medical, dental, and vision for employees and dependents
  • 401(k) with additional perks (e.g., commuter benefits, in‑office lunch)
  • Access to state‑of‑the‑art models, generous usage of modern AI tools, and real‑world business problems
  • Ownership of high‑impact projects across top enterprises
  • A mission‑driven, fast‑moving culture that prizes curiosity, pragmatism, and excellence
  • Commission
  • Meaningful equity

Additional Information:

Job Posted:
March 08, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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