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Stytch Logo Stytch · Sales

Strategic Account Executive 4

United States Employment contract 132192.00 - 183600.00 USD / Year · Job Posted May 27, 2026
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Job Description

This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As an Associate Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Job Responsibility

  • Manage and expand some of our most important Retail customer accounts
  • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
  • Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio
  • Serve on a cross-functional account team with representatives from product, finance, support, and services teams
  • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
  • Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
  • Generates and maintains an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Requirements

  • Possess a total of 7 years of sales experience, with a minimum of 3 year dedicated to major account or strategic sales
  • Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers
  • Accountable for relationship management, cross sells, upsells and solutions consulting
  • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
  • Analytical account development strategy based on using data to find opportunities and prove value
  • Demonstrated track record of managing business forecasts and financial models
  • Entrepreneurial mindset with appetite to define process and build programs
  • Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
  • Excellent verbal and written communication skills
  • Bachelor’s Degree or equivalent years of experience

Nice to have

  • Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms
  • Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments
  • Software, SaaS, CPaas or PaaS selling experience

What we offer

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • retirement savings program
  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave
  • eligibility to earn commissions
  • eligibility to participate in equity plan
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