Strategic Account Director Job at Arrive (Basingstoke or London)

Strategic Account Director

Arrive

Location:
United Kingdom , Basingstoke or London

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Strategic Account Director is a pivotal role within Arrive’s Parking BU, responsible for driving hardware revenue growth, RingGo coverage, adoption and open market transformation across the UK. This role uniquely bridges two critical sectors: Open Parking (Private Operator) and Off-street/Access Controlled Parking (ACP). The Strategic Account Director is responsible for the full sales cycle - from lead generation and partnership development to contract negotiation and escalated service delivery support.

Job Responsibility:

Develop and execute a strategic plan to expand Arrive’s market presence, targeting both open parking and access control opportunities
Proactively identify new business opportunities across private operators, partners, and land owners
Promote a comprehensive Arrive portfolio including RingGo, parking terminals (and associated services e.g Maintenance), Insights and other upsell features
Create and present strong, data-backed proposals to key stakeholders to maximise growth potential
Build and maintain robust relationships with existing key private operator clients to ensure retention, high satisfaction, and account development
Establish and grow strong relationships with new key private operators to attract, win and convert new business opportunities
Work closely with Solution Managers to effectively scope customer requirements
Effectively communicate with diverse stakeholders within each account, ranging from technical site managers to C-level executives
Utilise project management skills to oversee the deployment of solutions
Serve as the bridge between the client and internal technical teams during the implementation of MPP and P&D solutions
Identify opportunities within existing accounts to expand services
Ensure Salesforce is your primary tool for planning and recording your activities
Work collaboratively with Sales Operations to enable accurate forecasting
Provide regular forecasts, progress reports, and market feedback to the Country/Sales Director

Requirements:

Minimum 5–7 years of proven experience in sales and/or account management
Specific experience within the parking industry, B2G or B2B sales, smart city solutions, or payment technology is highly preferred
Experience managing hybrid portfolios (Hardware + SaaS) is a distinct advantage
Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (or equivalent combination of education and experience)
Strong understanding of Parking Management Systems, P&D hardware, and Garage/Gated solutions
Proficiency in CRM software (e.g.Salesforce), Google Workspace, Business Intelligence and other sales-related tools
Understand and leverage a complex revenue mix to maximise ACV/TCV across each opportunity
Ability to coordinate installations and manage partner timelines effectively
Basic understanding of legal contracting principles and process for contract execution
Proven track record of meeting targets through a solution-oriented approach and strong negotiation skills
Exceptional verbal and written communication skills
ability to present complex information clearly
Fluency in English
Full UK Driving License
Energetic, self-motivated, and results-oriented
Capable of working independently in a fast-paced environment while remaining a collaborative team player
Adaptability and flexibility to manage evolving business priorities
Strong problem-solving and decision-making skills

Nice to have:

Specific experience within the parking industry, B2G or B2B sales, smart city solutions, or payment technology is highly preferred
Experience managing hybrid portfolios (Hardware + SaaS) is a distinct advantage

Additional Information:

Job Posted:
January 20, 2026

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