Strategic Account Director Job at ANS Group

Job Description

Strategic Account Managers are responsible for managing and growing our highest propensity, strategic accounts. As a Strategic Account Director, you will spearhead revenue growth, forge robust relationships with senior executives, and deliver bespoke go-to-market strategies to cement long-term partnerships with major corporate clients. This role is pivotal in driving customer lifetime value, bolstering our competitive edge, and aligning our solutions with the strategic objectives of our clients.

Job Responsibility

Cultivate and nurture trusted relationships with C-level executives and key stakeholders in assigned major accounts
Act as a strategic partner, gaining a deep understanding of clients’ business models, objectives, and sector challenges to provide tailored solutions
Develop and implement strategic account plans to drive revenue growth through upselling, cross-selling, and contract renewals
Work closely with the Strategic Accounts Director to craft and present bespoke go-to-market strategies for high-value deals
Identify and capitalise on opportunities to expand account revenue, increasing share of wallet and customer lifetime value (CLV)
Secure contract renewals and extensions to ensure enduring partnerships
Collaborate seamlessly with Sales, Marketing, Product, and Customer Success teams to align solutions with client needs
Champion the client’s perspective internally to shape product enhancements and service improvements
Monitor account health, engagement, and financial metrics (e.g., revenue growth, Net Promoter Score)
Facilitate collaborative initiatives or co-innovation projects with clients to deliver mutual value
Secure client endorsements, such as referrals or case study participation, to enhance our reputation

Requirements

Experience in B2B tech sales or account management, with a proven track record of growing high-value accounts (ideally £1M+ spend per year)
Demonstrated ability to engage with C-level executives and navigate complex corporate structures
Evidence of outstanding performance in current sales roles, consistently surpassing targets
Outstanding interpersonal skills, empathy, and a talent for building trust with senior stakeholders
Highly organised and process-driven, with the ability to follow and optimise sales methodologies and account management frameworks
Skilled in orchestrating and managing complex partner and technology ecosystems across customer accounts
Proven ability to lead and coordinate virtual teams across the business, enabling them to deliver maximum value to strategic customers
Ability to align solutions with clients’ long-term goals and stay attuned to industry trends
Strong grasp of client financials, market dynamics, and growth opportunities
Adept at navigating complex deal negotiations and influencing both internal and external stakeholders
Proficient in leveraging tools to analyse data, track performance, and spot trends
Compelling presenter, able to articulate value propositions to board-level audiences with clarity and confidence
Proven ability to work cross-functionally and thrive in a high-performing team environment

What we offer

Hybrid/ Remote Working
Private Medical Care
Pension Scheme
25 days’ holiday, plus you can buy up to 5 more days
Birthday off
An extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match and 4 x life assurance
Flexible working and work from anywhere for up to 30 days per year (some exceptions)
Maternity: 16 weeks’ full pay
Paternity: 3 weeks’ full pay
Adoption: 16 weeks’ full pay
Company social events
Electric car scheme
12 days of personal growth development time
Ride to Work Scheme

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Strategic Account Director

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